annah kayte simpson
1/5
My encounter with Justin, the owner of T&S auto sales, left me feeling frustrated and let down. Despite his initial assurances and promises, he failed to keep his word and get back in touch with me regarding a potential purchase. Justin's lack of professionalism and disregard for customer service were deeply disappointing. The lack of communication and follow-through from Justin made me question his sincerity and professionalism. It's one thing to encounter delays or unforeseen circumstances, but it's another to completely ignore a customer's inquiries and leave them hanging without any explanation. This behavior reflects poorly on his integrity. Furthermore, Justin's failure to get back in touch with me not only wasted my time but also hindered my car-buying process. I had to resort to seeking alternatives and exploring other options due to his unresponsiveness. It's unfortunate that he did not prioritize customer satisfaction or recognize the importance of prompt communication.
In the realm of used car sales, trust and reliability are paramount. Justin's inability to honor his commitment eroded any confidence I had in his services. It's disheartening to encounter a salesperson who exhibits such disregard for potential customers and their needs. Based on my experience, I cannot recommend Justin as a reliable used car salesman. If you value prompt and reliable communication, I suggest seeking out another professional who genuinely prioritizes customer satisfaction and respects their commitments.
