Provision Living at Oshtemo - Kalamazoo, Michigan

Poppy C.

We all know elder care requires a very special person. The complete staff at Provision Living of Oshtemo strive to provide the residents with the best care possible. My mother has been a resident for coming up on 2 years. I have always felt that she is in the best place available. There have been changes in caregivers which is very common in this field. I believe that each new hire seems to make the team stronger. There seems to be a sharing of knowledge that ensures specific needs of each resident are met. On many occasions I have witnessed management and staff going above and beyond to accommodate special needs of residents and their families. Check this place out when the need arises maybe even earlier to get on the waiting list. Waiting list should tell you something.

Kim O.

Nicole was very helpful and informative while dealing with a tough situation. I appreciated her honesty and helpfulness during my tour. Would highly recommend this facility for anyone’s loved ones.

Laurie M.

We are so happy we found Provision Living for our mom. We see how positive and connected the staff are with each other and the residents. The residents are lovely

Kelly S.

The staff here take great care of my mom and really seem to enjoy her sense of humor. Activities are great as well.

Heather V.

Nicole M. provided me with a very thorough and enjoyable tour of the facility. She did a really good job explaining what options are and I thoroughly enjoyed my time spent on the tour. it is an absolutely beautiful facility and the staff was all very friendly, professional, and helpful. The people I met that live there all appeared to be happy and were quite friendly. When my parents are ready to move into assisted-living. I definitely plan on Provision Living being our first choice.

Sonia K.

Very nice facility, with attention to concerns.
We would of loved being able to move our loved one in, but there was no availability at the time

Barbara W.

My family found Provision Living-Oshtemo about a year and a half ago. Our mother was in a different Memory Care facility which we worried was not adequate for her care. We wondered about moving her at this late stage of her life. But we were so impressed with our interactions with Provision staff and our observations of the facility that we decided to go forward. This was the best thing we could have done for Mother.

We experienced Provision Living as a community dedicated to care and compassion. Staff understood and supported the transitions Mother experienced as her condition declined. They were knowledgeable, kind, and helpful. I appreciated that caregivers were resident-oriented, giving mother options and choices despite her limitations. And to get basic, everything was clean – public areas, individual living spaces, clothing – and the residents well-groomed.

When looking at care facilities, size matters. I think that Provision is just the right size, large enough to be professionalized, but small enough for the Director to be aware and involved in day-to-day happenings and resident concerns. Very important to us was the clear and consistent communication coming from Janna, facility Director. We always knew what was happening at Provision, including the many special events, related to holidays, seasons, or just having some fun. (Last Christmas was amazing!) Communication was so important, given that this was new territory for us in the family. Janna also answered her email and followed up on phone messages. Darkisha, Director of Nursing, was aware of Mother’s condition and always willing to provide input and answer questions.

In Mother’s last days, at 95 years old, Hospice and Provision coordinated her care. We will always be grateful that she spent this time in her life at Provision Living.

Anne B.

Recently toured Provisions as our family considers senior communities for our Dad who deserves the best. We're looking for a place that doesn't look, smell or appear to be an old persons home; a place that cares for, honors and dignifies the people that live there. My siblings, sib-in-laws and I are very particular about where our Dad will live and we were all very impressed with Provisions. Nicole did a great job patiently and clearly answering our many questions (in person and via email), gave us an unhurried tour of the community and did a great job engaging my Father as well.

The facility has the appearance of a beautiful apartment building with arches over each units entry and a shelf nook for residents to decorate as they desire. We were impressed with the size and layout of the units which were thoughtfully laid out to ensure safety, ease of living yet still homey. The safety technology that privately monitors, learns the residents movements and alerts staff as needed, is a huge plus.

Facility has a library, salon, spa area, several living room gathering areas, workout area, theater movie room, outdoor areas and more. Lots of options for quality living.

Staff seemed very friendly. Residents seemed happy. Lots of activities for the residents. Food menu look delicious with options for the residents. Overall, we were all impressed and agreed this is the senior community for our Dad.