Hogan Family YMCA - Madison, Alabama

Anna S.

Great dry all-wood sauna, nice gym setup, and considerate, kind childcare workers! My son loves the big kid area. The baby area has tons of natural sunlight and fun climb-one too.

They don’t show movies and let the kids just play which is what I prefer. Rarely is any music is played, so not much to worry about for parents who limit media.

Sometimes cocomelon and baby shark-type videos are streaming on the desk computer of the baby area, but it seems to just be a tool to help upset little ones. Nothing excessive and mostly the babies/toddlers play screen-free too!

(They do allow/encourage you to send water and snacks for your kids. Just has to be peanut-free.)

I 100% recommend this YMCA and am very pleased with who takes care of my children when I come and get some “me time.”

David B.

Not a fan of this place. The way the pools are operated is pretty sad. Pools are suppose to be fun for all kids to enjoy and be safe. They have slides that there is no reason kids with swim support devices should not be allowed to. I inquired with one of the life guards and was told the policy changed last year basically due to staffing and kids in support devices slowing up the lines etc. For a YMCA origination that is struggling you’d think they would want a fun and safe atmosphere for all. Not to appease lazy staff

Femalej777 F.

Was here 6 years ago. So happy to come back.Well worth the money. Not 5 stars because I’m in Hazel Green Al. Would really like if one can be built out this way. I’m between 231/431 and Palaski Pike. Even some place on HWY 53 is closer. There still a lot of land out here. This is better facility then the one downtown Hsv. Really like the hours/days here & amenities. Clean place inside the building the parking lot is clean.The staff has always been helpful and knowledgeable all the times I been. Even when I call them great communication skills. very good job in choosing employees. I’m impressed too with the diversity of staff. That means a lot to me with the ages and the diversity of backgrounds and ages and culture and ethnicities. 👍🏾.

Shawna L.

Amazing place to hang out at. Huge nice gym. Website has all details of the facility. Nice place to have a kids birthday party. Only thing I would add, is that they probably should have more life guards for great number of people in the pool, and ensure life vests fit properly on the kids.

D V.

The little DEI hire (black female) at the front desk has no customer service skills. Never greets, never looks up from her phone when customers come inside to badge in. Never acknowledges anyone. Always acts like you’re bothering her so that she can actually do THE JOB SHE WAS HIRED TO DO. Never stops talking to her friend when she’s there. Couldn’t care less. Why does she have a customer service role if she sucks at it? Is it her skin color? Would it be racist to fire her? Give me a break 🙄

Brittany J.

I have had numerous issues with child watch staff failing to handle basic child care needs and overstepping boundaries and disrespecting parental authority. I spoke with management numerous times, yet the issues persisted. Finally, it peaked when lifeguards failed to pay attention to children swimming in the pool. They relied too heavily on the life jacket and when my daughter’s face was going under water, I started screaming and I ended up jumping into the pool with my clothes on screaming to save my daughter because the lifeguards failed to address the urgency of the situation. After the fact, they called CPS and made a false report claiming that I was an abusive mother because I was screaming when my child was near drowning. CPS deemed the report invalid and my home safe and parenting unconcerning. I canceled my membership for their negligence and overstepping, and sent my grandmother to take my children to finish out their swimming lessons that we paid for and they refused to refund us because I did not feel comfortable at the gym after they made a false report to DHR. They again made another false report when my son got sick to his stomach and vomited at the pool claiming physical abuse. He had acquired a black eye during his non custodial father’s visit while playing on a trampoline and rather than ask us where he got it from, they assumed the worst and called DHR. I would steer clear of this gym if your family is less than perfect and your children have normal developmental childhood experiences because they are unable to handle normal developmental milestones and cannot respect parental roles. I would give them 0 starts if I could.

Taylor S.

It has become a running joke in our home that when I go to the pool at the YMCA it’ll be closed. I’m standing in the men’s locker room right now getting my clothes on again looking like boo boo the fool. I get that there’s staff shortages and all and the chemicals get messed up and it rains but it’s well over 50% of the time I come these days.

I used to have such awesome experiences here. I couldn’t 1 star it because the facility is clean, the staff is nice, and the workout machines are quality. I just *cannot* with this pool situation anymore.

Christa F.

Everyone who works here is pleasant and helpful. The facilities are clean and nicely cared for. Took off a star because the kids pool area is open during typical nap times (1-4) instead of the AM and afternoon times when kids who are the right age to use the kids pool area are awake! Whomever does the scheduling must not have a toddler. Outside of that, when we are able to find the kids splash pad open, which is the reason we joined, my toddler and I have a wonderful time. I would like to find the child care schedule posted somewhere - that would be helpful. Why is the climbing tree never open?