Firefly Children and Family Alliance - Muncie, Indiana

Firefly Children and Family Alliance: A Comprehensive Overview

For individuals and families in Muncie, Indiana, seeking comprehensive social services, the Firefly Children and Family Alliance stands as a vital resource. This non-profit organization, located at 3620 N Everbrook Ln F, Muncie, IN 47304, United States, is dedicated to supporting children and families facing a variety of challenges. With a strong commitment to community well-being and a focus on practical assistance, Firefly provides a range of programs and services designed to promote stability and opportunity. The organization’s dedication is reflected in its average opinion of 4/5 based on 25 Google My Business reviews, showcasing a consistently positive reception from those they serve.

About Firefly Children and Family Alliance

Firefly Children and Family Alliance operates with a core mission: to strengthen families and improve the lives of children in need. They achieve this through a multi-faceted approach, offering support in areas such as parenting education, early childhood development, and assistance with basic needs. The organization’s history is rooted in a deep understanding of the complexities faced by vulnerable families, and they continually adapt their services to meet evolving community needs. Their commitment extends beyond simply providing assistance; they prioritize empowering families to achieve long-term self-sufficiency.

Services Offered

The breadth of services offered by Firefly is a key factor in its effectiveness. Here’s a breakdown of some of their primary offerings:

• Parenting Support: Firefly provides workshops and individual coaching to help parents develop effective parenting skills, fostering positive relationships with their children.
• Early Childhood Education: Recognizing the importance of early learning, they offer programs designed to support early childhood development, preparing children for success in school.
• Family Case Management: For families facing significant challenges, case management services provide individualized support, connecting them with resources and assisting with navigating complex systems.
• Basic Needs Assistance: Firefly offers assistance with essential needs such as food, clothing, and utility assistance, providing a crucial safety net for struggling families.
• Childcare Assistance: Recognizing the difficulties of finding affordable childcare, Firefly collaborates to help families access reliable and quality childcare options.

Accessibility and Amenities

Firefly Children and Family Alliance is committed to being accessible to all members of the community. The facility is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility limitations can easily access the organization’s services. This dedication to inclusivity demonstrates their commitment to serving the entire community.

Contact Information and Website

To learn more about Firefly Children and Family Alliance and to explore their services, visitors can:

• Phone: 7653810210
• Website: fireflyin.org

Community Feedback

The positive feedback from the community is evident in the 25 reviews on Google My Business, with an average opinion of 4/5. Reviewers consistently highlight the organization’s compassionate staff, supportive environment, and effective programs. Specific comments frequently mention the helpfulness of case managers and the positive impact of parenting resources. This consistent positive feedback underscores the value that Firefly brings to the community.

Key Features and Benefits

Here’s a table summarizing the key features and benefits of Firefly Children and Family Alliance:

Firefly Children and Family Alliance represents a valuable asset to the Muncie community, offering a comprehensive and compassionate approach to supporting families and children. Their dedication to accessibility and positive community feedback solidifies their position as a trusted resource for those in need.

👍 Reviews of Firefly Children and Family Alliance

Tammy D.

1/5

They never answer their phones and the caseworkers never follow up with you when you have a crisis. My kids father and my sons lights were disconnected and his caseworker never reached out to him plus you ask them for help and they act as if they don't care what your dealing with. He asked them for assistance with going to food pantries or to help him with a bus pass they kept telling us both they didnt have any but other people that we knew were getting bus passes from them. It seems to me that they only want to help who they want to help. I had to get a loan just to help them. I tell you that the only person that came thru for us is our lord and savior. We all all our gratitude and appreciation to him.Thank you for helping us when were at our last.

Jade Y.

1/5

WORST place ever! I have called, left messages, emailed, and called the hotline and no answer. This is ridiculous. I heard the workers were purposely not answering the phone or emails because “if people were serious about the vouchers they would come into the building”. I understand being busy but purposely ignoring people who are IN NEED of vouchers is beyond unprofessional. Learn to answer emails and the phone!

Bridget C.

1/5

I feel like this place is overrated. therapy didn't do much to help me or my family. The guy came to my house we only ever spoke about my situation (like therapy) but he never helped me in any way AT ALL. I desperately needed their help at that time too and had many things they COULD HAVE helped with but he never helped with ANYTHING AT ALL. I do not recommend this place if your needing help! I wasted my time for 2 months in hopes of getting some kind of help and it never happened. After 2 months he sent a text telling me we wouldn't be meeting anymore! I DO NOT recommend.

Karl W.

1/5

The process that this company uses for ccdf is not acceptable. As a foster parent it should not take 2-3 weeks to get a foster child set up for daycare.

Susan J.

5/5

Loved it I am glad we have that service in Muncie

Andrew K.

5/5

Wonderful and caring staff. They really hell and want to help people.

Sherry A.

5/5

Gave a ride to someone who needed to go there for assistance.

patricia R.

5/5

Great oeople who great services

Tammy D.

1/5

They never answer their phones and the caseworkers never follow up with you when you have a crisis. My kids father and my sons lights were disconnected and his caseworker never reached out to him plus you ask them for help and they act as if they don't care what your dealing with. He asked them for assistance with going to food pantries or to help him with a bus pass they kept telling us both they didnt have any but other people that we knew were getting bus passes from them. It seems to me that they only want to help who they want to help. I had to get a loan just to help them. I tell you that the only person that came thru for us is our lord and savior. We all all our gratitude and appreciation to him.Thank you for helping us when were at our last.

Jade Y.

1/5

WORST place ever! I have called, left messages, emailed, and called the hotline and no answer. This is ridiculous. I heard the workers were purposely not answering the phone or emails because “if people were serious about the vouchers they would come into the building”. I understand being busy but purposely ignoring people who are IN NEED of vouchers is beyond unprofessional. Learn to answer emails and the phone!

Bridget C.

1/5

I feel like this place is overrated. therapy didn't do much to help me or my family. The guy came to my house we only ever spoke about my situation (like therapy) but he never helped me in any way AT ALL. I desperately needed their help at that time too and had many things they COULD HAVE helped with but he never helped with ANYTHING AT ALL. I do not recommend this place if your needing help! I wasted my time for 2 months in hopes of getting some kind of help and it never happened. After 2 months he sent a text telling me we wouldn't be meeting anymore! I DO NOT recommend.

Karl W.

1/5

The process that this company uses for ccdf is not acceptable. As a foster parent it should not take 2-3 weeks to get a foster child set up for daycare.

Andrew K.

5/5

Wonderful and caring staff. They really hell and want to help people.