Better Business Bureau of Wisconsin - Milwaukee, Wisconsin

The Better Business Bureau of Wisconsin: A Reliable Resource

For consumers seeking reliable information and assistance with business-related concerns, the Better Business Bureau of Wisconsin stands as a valuable and respected organization. Located at 10019 W Greenfield Ave, Milwaukee, WI 53214, United States, and easily accessible via Phone: 4148476000, the BBB of Wisconsin offers a comprehensive suite of services focused on promoting ethical business practices and resolving disputes between consumers and businesses. Their website, Website: bbb.org, serves as a central hub for accessing information, filing complaints, and learning more about their mission.

Organization Overview and Specialties

The Better Business Bureau of Wisconsin is a non-profit organization dedicated to fostering trust and transparency in the marketplace. It operates as a neutral third party, facilitating communication and problem-solving between consumers and businesses. The BBB’s primary function is to investigate consumer complaints, analyze the responses provided by businesses, and ultimately work towards a fair and equitable resolution. They achieve this by educating both consumers and businesses on their rights and responsibilities, promoting ethical business conduct, and providing a platform for dispute resolution. The organization’s commitment to impartiality and transparency has solidified its position as a trusted resource for individuals navigating the complexities of consumer transactions.

Key Features and Accessibility

The BBB of Wisconsin offers several key features designed to benefit its members. These include:

• Complaint Resolution: The cornerstone of their services is the ability to file complaints against businesses that have engaged in questionable practices.
• Business Reviews: Consumers can access detailed reviews and ratings of businesses, providing valuable insights into their customer service, product quality, and overall reputation.
• Consumer Education: The BBB provides a wealth of educational resources covering topics such as consumer rights, fraud prevention, and dispute resolution strategies.
• Accreditation: Businesses can apply for BBB accreditation, demonstrating their commitment to ethical business practices and customer satisfaction.

Furthermore, the BBB of Wisconsin is committed to accessibility, ensuring that individuals with disabilities can easily utilize their services. They offer the following amenities:

• Wheelchair-Accessible Car Park: Convenient parking is available for visitors using wheelchairs.
• Wheelchair-Accessible Entrance: The building features an accessible entrance, facilitating easy access for individuals with mobility challenges.
• Wheelchair-Accessible Toilet: Restroom facilities are equipped to accommodate individuals using wheelchairs.

Positive Feedback and Impact

The Better Business Bureau of Wisconsin consistently receives positive feedback from consumers who have benefited from their services. As evidenced by the 692 reviews on Google My Business, with an average opinion of 4.7/5, the organization is perceived as highly effective and responsive. Notably, there are numerous accounts of the BBB successfully intervening in monetary disputes, such as one instance where they resolved an issue with Kohl’s within just four days, ensuring a fair outcome for the consumer. This demonstrates the BBB’s proactive approach and dedication to upholding ethical standards. Many users specifically commend the BBB's role in advocating for consumer rights and holding businesses accountable. The overall sentiment strongly suggests that the BBB of Wisconsin is a valuable resource for anyone seeking to resolve a dispute or gain information about a business's practices. It’s clear that their efforts contribute significantly to maintaining a trustworthy marketplace.

Recommended Information for Consumers

When considering utilizing the services of the Better Business Bureau of Wisconsin, prospective users should be aware of the following:

• Complaint Filing Process: The BBB’s website provides detailed instructions on how to file a complaint, including the required documentation and information.
• Business Ratings and Reviews: Prior to engaging with a business, it’s advisable to review their BBB rating and associated reviews to gain a better understanding of their reputation.
• Accreditation Status: Businesses that are BBB accredited have undergone a rigorous evaluation process and demonstrate a commitment to ethical business practices.
• Contact Information: For immediate assistance or to discuss a specific concern, contacting the BBB of Wisconsin directly via phone or email is recommended.

In conclusion, the Better Business Bureau of Wisconsin is a dedicated and effective organization committed to protecting consumer rights and promoting ethical business conduct. With its convenient location, accessible facilities, and comprehensive services, it remains a vital resource for individuals seeking to resolve disputes, gain valuable information, and make informed purchasing decisions.

👍 Reviews of Better Business Bureau of Wisconsin

GC

5/5

BBB resolved a monetary issue against Kohls. Which after the company inability to credit me a return BBB got it done within 4 days. Great outcome on my behalf which was the ethical resolution. Greatly recommend BBB resolve your issues which push around the consumers.

K P.

5/5

Super pleased with how quickly and easily my complaint with Kohls was resolved. The Wisconsin BBB made it a seamless process, from originating the complaint to following up with responses. Kohls' response and resolution was more than I had expected or requested, and I credit the BBB with successfully helping consumers navigate issues with these larger corporations. Much thanks and super kudos to Wisconsin BBB!

Stephanie L.

5/5

The BBB is amazing! They truly provide an amazing service for consumers and civilians to advocate for themselves when dealing with businesses. I've tried on a couple occasions to resolve issues I've had with businesses in the area who weren't doing what would be considered ethical or in good faith. In desperation I reached out to the BBB for help mediating the issue and it got resolved quickly and satisfactorily. I appreciate that the BBB can help provide this service, it's been a huge help! Thank you for all you do!

Charlene C.

5/5

I believe my complaint to BBB was instrumental in resolving an issue I had with an online business that would not respond to my requests for a refund to be issued or to ship my order as requested. Within days of making a complaint through BBB I received a refund from the business. I spent 2 months trying to handle it on my own. I'll definitely use BBB again should the need arise.

L P.

5/5

After weeks of unsuccessful attempts to have SynergyOps honor their lifetime warranty—including multiple calls, approximately a dozen emails, and sending pictures without resolution—I turned to the Better Business Bureau (BBB) for assistance. Thanks to their intervention, I have now received the replacement items under warranty.
Reaching out to the BBB has been an effective step toward achieving a satisfactory resolution.

Thomas P.

5/5

I used BBB for the first time ever, to deal with a company that was trying to collect fees that I had never agreed to, and which I had been promised would NOT be imposed. The complaint process was surprisingly simple, and BBB's response was fast and effective. After getting nowhere by myself, I got confirmation that the company was finally relenting and closing out my account - just 9 days after I first went to the BBB website. VERY impressive!!
Thank you, BBB, for providing such a helpful and effective program.

Maren M.

5/5

I am beyond grateful for the role the Better Business Bureau plays in bridging the gap between businesses and consumers to reach fair and balanced resolutions. After countless attempts to resolve an issue with a local business and feeling repeatedly dismissed, we turned to the BBB for help. Thanks to their involvement, we achieved a resolution that was not only fair but also left us completely satisfied. I can’t thank the BBB enough for their support and dedication to ensuring a positive outcome for everyone involved!

Tom C.

5/5

The Better Business Bureau of Wisconsin was fantastic in helping me resolve my issue. I was working with the business for a month trying to resolve a reimbursement, but wasn't making any progress. I opened a complaint with the BBB, via their online portal, and they contacted the business the very next day! That very day the business started responding with the details I was requesting and they provided me the reimbursement check within 14 days of the BBB getting involved. I am very grateful for the assistance the Better Business Bureau of Wisconsin provided me in this matter. I highly recommend them for their responsiveness and professionalism.