Valvoline Instant Oil Change - Pleasant Grove, Utah

Valvoline Instant Oil Change: Efficient and Thorough Car Care in Pleasant Grove, UT

Valvoline Instant Oil Change, located at 1975 W State Rd in Pleasant Grove, UT, is a go-to destination for quick, reliable, and high-quality car maintenance services. With a commitment to minimizing customer wait time and maximizing vehicle health, this service center ensures that busy individuals can maintain their vehicles without disrupting their schedules.

Main Services

• Oil Change Service: The core service at Valvoline Instant Oil Change is their efficient oil change. Trained technicians can typically complete a full oil change service in about 15 minutes, including a free 18-point vehicle check.
• Air Conditioning Service: Keep your vehicle's air conditioning system in top shape with their professional air conditioning service. Technicians diagnose and repair any issues to ensure optimal performance.
• Car Battery Store and Replacement: Valvoline Instant Oil Change offers a range of car batteries for various vehicle makes and models. They also provide battery replacement services, ensuring your vehicle stays powered and ready to go.
• Car Inspection Station and Repair: This service center functions as a Utah State Inspection Station, providing thorough vehicle inspections to ensure your car meets safety and emissions standards. They also offer repair services for any issues found during the inspection.
• Tire Rotation: Regular tire rotation is essential for maintaining even tread wear and maximizing tire life. Valvoline Instant Oil Change offers this service to help extend the life of your tires.
• Fleet Services: Business owners can rely on Valvoline Instant Oil Change for their fleet vehicle maintenance needs. They provide tailored services to keep commercial vehicles in top condition.

Location and Access

Valvoline Instant Oil Change is situated at 1975 W State Rd, in the heart of Pleasant Grove, UT. This centralized location makes it easily accessible from nearby neighborhoods such as Vineyard, Lindon, and American Fork. The service center is conveniently located near major roads, including I-15 and UT-92, ensuring quick and easy access for customers.

Parking is available on-site, with designated spaces for customer vehicles. The service center also offers a wheelchair-accessible car park and entrance, ensuring accessibility for all customers.

Featured Characteristics

• Drive-through Oil Change: Valvoline Instant Oil Change offers a drive-through oil change service, allowing customers to remain in their vehicles while the oil change is performed. This convenient feature minimizes wait time and ensures a comfortable and efficient service experience.
• 18-point Maintenance Check: As part of their oil change service, Valvoline Instant Oil Change performs a free 18-point maintenance check. This comprehensive inspection covers essential vehicle components, such as the air filter, wiper blades, and belts, to ensure optimal performance and safety.
• Certified Technicians: The team at Valvoline Instant Oil Change consists of certified technicians who undergo continuous training to stay updated on the latest automotive technologies and best practices. Their commitment to excellence ensures that customers receive top-notch service and care.

Practical Information

• Address: 1975 W State Rd, Pleasant Grove, UT 84062, United States
• Phone: 3853931592
• Website: store.vioc.com
• Payment Methods: Credit cards, Debit cards, NFC mobile payments
• Operating Hours: Monday-Friday, 7:00 AM - 6:00 PM; Saturday, 8:00 AM - 5:00 PM; Sunday, Closed

Positive Aspects from Customer Reviews

Valvoline Instant Oil Change in Pleasant Grove has received an average rating of 4.7/5 from 133 reviews on Google My Business, indicating a high level of customer satisfaction. Several positive aspects mentioned in the reviews include:

• Efficiency: Many customers appreciate the quick and convenient drive-through oil change service, with some mentioning that their oil change was completed in as little as 15 minutes.
• Thoroughness: Customers commend the 18-point maintenance check performed during oil changes, with some technicians going above and beyond to point out additional issues and providing helpful recommendations.
• Professionalism: Several customers highlight the friendly and knowledgeable staff, who maintain a clean work environment and strive to provide excellent customer service.
• Transparent Communication: Some customers praise the open and transparent communication from the staff, who explain the services performed and answer any questions customers may have.

Overall, Valvoline Instant Oil Change in Pleasant Grove, UT, offers a comprehensive range of car maintenance services, prioritizing efficiency, thoroughness, and customer satisfaction. Their convenient location, drive-through oil change service, and commitment to keeping customers informed make them an excellent choice for vehicle maintenance needs in the area.

👍 Reviews of Valvoline Instant Oil Change

Shelley C.

5/5

Absolutely thrilled with my experience at Valvoline Instant Oil Change in Pleasant Grove! Benjamin was fantastic—super thorough and walked me through the entire process, explaining why each step was necessary. The team's knowledge really stood out, and I appreciated how quick everything was; I didn’t even have to get out of my car! They went above and beyond by showing me where to find a coupon online after I lost mine. Every member of the staff was kind and helpful. Highly recommend this place for anyone needing an oil change! Five stars all the way!

Jacob S.

5/5

This place is incredible, you pull up, they walk you through everything while sitting in your car, they’re very transparent and pricing is clear and itemized. I rarely leave reviews let alone for a mechanic shop but go here. Other guys try and just rob you and take advantage of your auto ignorance. Isaac, Sam and kaili are fantastic.

Skyler B.

5/5

Ian and his team were so fast and friendly! I was able to drive right into the bay and keep my baby in the back seat. Not only did they change my oil, but they checked all of my lights, checked my filters, and made sure my battery was in good shape. I liked being able to see my current air filter next to the new one so I could tell that my car actually needed it, and they weren’t just trying to make an extra sale. I’ll be back!

Peter K.

5/5

I’ve been to this place three different times with three different cars, and I’ve been very impressed with their customer service each time. Very quick, competent, and pleasant—and no pushy up-selling. Highly, highly recommend!

Ronell C.

5/5

Besides changing my oil they checked lights, battery and wiper blades. All services are fully explained and any suggestions are given with options to have them do the work or look elsewhere. I asked for the technicians to also do a visual check on hoses and other areas for leaks, which they gladly did.

Brinlee P.

5/5

Hands down the best Valvoline around! I stopped by once while I was in the area, and now I happily go out of my way to come back here. The whole team is always cheerful and friendly, and you can tell they actually enjoy their jobs. They’re so sweet to my kids too- they always offer them a sucker when they hear me talking to them. I’ve never waited more than 10 minutes, and they’re quick and efficient every time. Total hidden gem!

Isabelle I.

5/5

This location was incredible, they were extremely helpful and recommended alternative ways to fix things that could have been pricy. They took their time to make sure my car was in the best condition. Definitely the best service I have ever experienced anywhere!

Ethan H.

1/5

Anyone reading this, go down the road to Express Oil Change. They are soooo much better and almost half the price.

We were excited to try this new Valvoline since it was closest to our house. But now we’re gonna tell everyone we know in the area to avoid this location. My wife went in for an oil change. First, it should be noted that the lady there today was a sweetheart and had amazing customer service. We used a $25 off coupon we got in the mail but the total still came close to $100. When my wife asked why, they explained she chose the highest price oil (which she didn’t, they didn’t even give her the option.) they also said it was very low and they needed to add an extra quart (which idk if i believe because we are good about getting regular service done) my wife also said they walked out with windshield wipers and an air filter trying to switch it out before she saw them and stopped them.

I later called the store and spoke to supposedly the manage Ian. When i explained the situation and asked about the price. All he said was “no i was there your wife chose the expensive oil”. He also denied the tech trying to do other unnecessary work. He didn’t even try to make the situation right and seemed to be laughing while i was talking to him. And this is the guy who supposedly runs the store. YIKES. When i asked for a corporate number to try and resolve the situation all he said was “Well you can look it up online”. So i did;) and I got taken care of the right way. They also said they will escalate this to the area manager. Hopefully Ian will learn honesty and customer service:)