Seekins Ford Lincoln - Fairbanks, Alaska

Seekins Ford Lincoln, located at 1625 Seekins Ford Dr, Fairbanks, AK 99701, United States, is a well-established dealership that specializes in both new and used Ford and Lincoln vehicles. With a wide range of options available, customers are sure to find a vehicle that suits their needs and budget.

This dealership is not only a Ford dealer and Lincoln dealer, but also a vehicle repair shop and car dealer. They offer a variety of services, including delivery, on-site services, car hire, oil change, and repair services. The dealership is also wheelchair-accessible, with a wheelchair-accessible car park and entrance.

Additionally, Seekins Ford Lincoln accepts credit cards and offers on-site parking, making it a convenient option for customers. With a strong commitment to providing excellent customer service, the dealership has received numerous positive reviews from satisfied customers. In fact, they have 770 reviews on Google My Business with an average rating of 4.1/5.

Some of the key features that make Seekins Ford Lincoln stand out include their extensive selection of vehicles, convenient location, and commitment to customer service. Whether you're in the market for a new or used car, or simply need repair services, Seekins Ford Lincoln is an excellent choice.

If you're looking for a reliable and trustworthy dealership in the Fairbanks, AK area, Seekins Ford Lincoln is the perfect option. With their wide range of services and commitment to customer satisfaction, you can trust that you'll be in good hands.

Reviews of Seekins Ford Lincoln

cole davis

5/5

Seekins took care of me while ordering my bronco. From beginning to end it was a painless process and I was updated often during the process of my build being completed. Tom is an amazing salesman that puts you first as a customer and does not try to push anything on you that you don’t want. I highly recommend Tom and the sales team at Seekins for your vehicle purchase.

Izzy R

3/5

I really wanted to put 0 stars but know it would get deleted, I feel like these people intentionally mess up things in your car to get money out of you, I’m not gonna say I know this for sure but each time I’ve gotten my vehicle serviced by them they seem to mess something else up in my car, unless it really is just coincidence. I also feel like they kind of would charge like a $500 labor fee for putting in like a $40 part (thats just my thoughts). Not just that! I asked for an itemized receipt on things I’d need for my car trim/model and they gave me one with all the incorrect parts for my car and said they were correct as if they could have maybe been trying to sabotage me or something I’m not sure. I had a service done there and they called me informing me that I would need additional services done that would triple my original price, I said I’d like to wait as I know a mechanic, they said okay they would close up, then I get a call about 30mins later with them telling me that as they were closing up the broke one of my lugnucks in half and it wasn’t their fault because it was already stripped, that I would need to replace all 5 of them now which would be an additional $500. Excuse me? Y’all the ones that broke it! I feel as if they broke it because I declined the services, that could also be why they gave me the list of all the wrong car parts, thankfully we didn’t actually purchase the car parts before checking if they actually were the correct parts for my model and trim, they tried and failed lol. I would not recommend this place to anyone seeking car services.

John Bahe

5/5

If you are looking for a Ford Dealer who will Always treat you right, go to Seekins Ford! Skip those crooked dealers in Anchorage who try to gouge you simply because they are part of a large conglomerate, get treated with respect by a family owned Ford Dealer. I made a nearly 1000 mile round trip to skip the Anchorage dealers to get quality service where I feel respected! Once the crew at Seekins found out I was from Kodiak Island and had made a 10 hour ferry ride and a 10 plus hour drive from Homer to get my truck to Seekins, they did everything possible to get me turned around!! Top Shelf Team at Seekins!! They have ALL of my Ford business in Alaska!!

Trent Edwards

1/5

I can’t believe I’m still sitting in the quick lane lobby waiting for my car for almost 2.5 hours for a simple oil change. I understand they have checks and inspections, but how can you allow a customer to sit in the lobby for that long for a simple oil change. I had an appointment and came in on time. Looks like there is a poor organization to their shop management.

Charlie Anderson

5/5

Good place the service manger and technicians are very nice. Never really had a bad service yet. If I had to say one improve is the wait time can be a lot but it’s Alaska so deal with it.

Brad Swope

1/5

I had numerous issues with seekins Ford. And it always is the service department. You have a vehicle with warranty but can never get it serviced in a timely manner had to wait a month for transmission issue. Get the truck there for appointment and don’t actually 4 day later, had to call them for an update, told me need a new valve body and had it instock (Monday) didn’t hear nothing from them had to call and left messages no one returned my call. Had to drive there to get an update(Frida). Apparently need an update to the computer in order to finish install but won’t take update and had to wait for Ford HQ to send a new update. Now on Monday call multiple time and no one answers the phone this has been my experience every time I call the service department. finally get them to answer and once again the new update for Ford HQ is not working and tells me it will still be a few days or more. My question when scheduled me an appointment on 15th but don’t start looking/working on it until 19th Than once they know what’s wrong stops working on it, and wait until the 23rd to work on it. Feel to me a complete incompetent service department that is not thinking of the customer and extreme lack in customer service. Also seekins ford turned off their reviews and recommendations on facebook i believe because they don’t care about their customers and want to fix the issues in their establishment. i challenge seekins ford to show they care and respond to this post.

Pete Buist

2/5

Made service appointment a MONTH ahead of time. Upon arrival, mgr told us it might take an extra day ("we are backed up") but that he would call and let us know. Recvd no such call. Car was kept overnight anyway. Small repair was frightfully expensive. All in all, a real pain. Been a customer for over 40 years, but now thinking seriously of not ever going back.

Bob Jordan

5/5

Twice a year at tire changeover time I continue to receive excellent service for my three vehicles. The service representatives recognize me as and quickly check in, service, and return my vehicle.