Roseleaf Gardens - Chico, California

Vi

Roseleaf memory care was the perfect place for my husband. Kelly, Don and all the caregivers went above and beyond. The facility is sunny and bright with four dining rooms, four activity rooms with spacious gated and secure outdoor areas. My husband loved to be outdoors so it was perfect for him. The activities were very nicely planned. Roseleaf has very compassionate caregivers and I would highly recommend this facility for your loved one.

Claire L.

This time in life has to be the hardest time. Placing a loved one in care when they are at lifes' end is stressful and full of emotion. Kelly at Roseleaf is a caring, wonderful person. She is the person you would want looking after your loved one. If only she were the one looking after your family member.

Like most care centers, they are understaffed. Residents wander around the facility. They enter other's rooms and go through their things. They get into arguements and sometimes get physical. There are not enough people there to appropriately manage the 'residents'. Many visits of mine included redirecting other residents out of my loved ones' room. Pressing the call button doesn't get you anyone to the room. DESPERATELY understaffed.

The business end of the business is not efficient. They are quite quick to require you pay them for services - as a business should - but when they owe funds back to you after your loved ones' death - get ready to wait for many, many weeks. Excuses about people being away from their desk, let me look into this, our accounting department is in another state . . . and no one calls you back.

Be sure to ask for paper documentation and receipts for all monies paid. You will need this to try and twist their arms to get your money back.

Gary A.

Roseleaf is a beautiful facility with nice garden area where guests can enjoy. Fully fenced. My wife seems to enjoy meeting the people and staff and has made friends. Guests are well cared for and planned activities are open to all. Food is well prepared with several dining rooms. Snacks are served morning and afternoon. There is a movie theater and classic films are shown daily. All in all I'm very impressed with Roseleaf.

Quilt K. 2.

My mom has had a very positive experience at Roseleaf. All of the staff are very caring & there are lots of activities to keep her busy. Diania, Stacy, Kelly & Don are very supportive to us as a family as we all adjust to her new home. They keep in regular contact to let us know how she is doing. We recommend it as an option.

Ashlyn K.

Facility is super clean, has a big space for residents to have free movement. The staff is super friendly and the second you walk in it feels like home! If you’re looking for a place for your loved ones Roseleaf is the place to go!

Kelly W.

Roseleaf Gardens is a friendly place. The staff is great! They really care for the residents that live there.

Melissa M.

The facility itself is beautifully lit inside with natural light from the large windows, the outside gardens are stunning and safe for the residents to walk about and enjoy. The themed bistros, movie theater, art studio, library and Tuscan themed eatery room were a delightful suprise that I've never seen in a residential facility before and help the residents relieve any boredom.
Everyone is very nice and helpful, from the janitor all the way up the chain to the executive director. They will stop and chat with you, answer any questions and help in any way that they can. Activities vary from day to day, and they even play light background music in different relaxing areas around the facility. This is without a doubt one of the best facilities I've ever seen.

christine M.

Only one caregiver for so many clients this is fine for people that can feed themselves but my aunt can't and wasn't fed lunch it was 1pm and the girl said last time she ate was 8am so my sister had me ask if she can feed her and my aunt ate all 3 puree bowls and her mouth was dry and crusty she drank 3 glasses of water this poor worker had everything to do and didnt have time to attend to my aunt she was very sweet and way to much for one person my aunts eyes were crusted together she couldn't open them my sister had me ask for a warm wash cloth and then my aunt was able to open her eyes first appearance this place is very clean and nice but so under staffed my aunt was so hungry and thirsty basic stuff she should be entitled to but come on owner get it together hire help thank God for one of the people thats visits often we found out so much as well as seen so much neglect no fault of the worker she was trying but way to big of a work load PLEASE OWNER DO BETTER FOR YOUR CLIENTS THAT CANT DO FOR THEMSELVES!!!!!