Regional Center of the East Bay - San Leandro, California

alexis L.

I’m autistic and in October of 2018 I moved from San Mateo county to alameda county and my first case worker was Rhonda. Than switched to Taresa in 2019 before COVID and it’s been good with my new case worker Taresa until now of this year that she not listening to what I said or emailing her.

Dianne H.

They do not return calls and it is very hard to get ahold of the caseworker or get anything done unless you stay on top of it. Disappointing.

Me M.

They paired me with a case manager the same month they got hired. The case manager in question ended up forgetting everything we talked about in the initial meeting, and ended up making tons of false promises that were never followed through.

I'm with another case manager now and they don't seem to be doing anything besides repeatedly asking me what time we should have a meeting, in which I'm responding "any time", and for some reason they aren't actually scheduling it.

Ramona C.

My son has been with Regional center of the east bay for about 15 years. And his case. Lady only calls him 1 time a year to sign papers.If he doesn’t sign he will be dropped. He had to sign so they can get paid.I received a paper stating dates of workers hours. But they don’t match up. I’m the one taking care of my son with no help. I gave up asking..And they’re supposed to provide
help for my son, Can’t always use Covid as an excuse. I need to know who I can go to for help.

Judith K.

They've kept me out of the institution for decades and are extremely patient with me and I just love them!!!!!!! But why don't I get my money on time and buy direct deposit

Cindy K.

When I lived here between 2000-2006 I had a great experience with this regional center. Since returning here from Southern California in 2013 it has been terrible. First, it took about 9 months to get our adult son transferred to a counselor and since then, he has gone through maybe 5. The last one we asked to help us sign him up for a work program that had a deadline, when we finally got a response from her she told us they submitted the application past the deadline and we would have to wait for the next year. Since that time we did not hear from a counselor for about 2 years until last month when a new counselor called my son directly just to ask the yearly questions, probably to get his numbers checked off. Dismall support I wish we lived in LA again that regional center was amazing.

dfp D.

Went to a Birthday Celebration/Comedy show at a Bistro located within the area that I didn't know was there before that time.

Laurie A. Z. E.

We have a wonderful case manager, Ms. L. Hamilton, who provides us with so many resources and activities for our son. She has great communication with our family and is always available to discuss questions or concerns. We have had the best experience with Regional Center of the East Bay.