Public Storage - Castro Valley, California

Address: 2497 Grove Way, Castro Valley, CA 94546, United States.
Phone: 5109998953.
Website: publicstorage.com
Specialties: Self-storage facility, Automobile storage facility, Boat storage facility, Moving supply store, RV storage facility, Storage facility.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Credit cards.
Opinions: This company has 407 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Public Storage

☎️5109998953

⏰ Open Hours of Public Storage

Monday: 6 AM–9 PM
Tuesday: 6 AM–9 PM
Wednesday: 6 AM–9 PM
Thursday: 6 AM–9 PM
Friday: 6 AM–9 PM
Saturday: 6 AM–9 PM
Sunday: 6 AM–9 PM

Overview of Public Storage - Castro Valley

Public Storage, located at Address: 2497 Grove Way, Castro Valley, CA 94546, United States, offers a comprehensive range of self-storage solutions tailored to meet diverse needs. With a phone number 510-999-8953 and an online presence through publicstorage.com, this facility stands out as a reliable choice for storage requirements.

Facilities and Services

Public Storage Castro Valley specializes in providing a full spectrum of storage services, including Self-storage facility, Automobile storage facility, Boat storage facility, and RV storage facility. This makes it an ideal spot for individuals and businesses alike who need secure storage options for vehicles or personal items. Additionally, the facility offers on-site services and equipment, ensuring a hassle-free storage experience. The entrance and parking are fully wheelchair accessible, catering to all customers' needs.

Customer Experience

Customer reviews highlight the exceptional service provided by staff members like Adrianna and Ann, who are praised for their professionalism, kindness, and knowledge. A typical experience involves feeling welcomed and guided through the process with ease. The facility's cleanliness and safety are also noted as significant positives, contributing to a secure environment for storing valuables.

Key Features and Accessibility

One of the standout features of Public Storage is its commitment to accessibility. The Wheelchair-accessible car park and Wheelchair-accessible entrance ensure that everyone, regardless of mobility, can utilize their services comfortably. Payment options include both Credit cards and Debit cards, providing flexibility for all customers.

Recommending Public Storage

Given the average customer satisfaction rating of 4.7/5 and numerous positive reviews, it's clear that Public Storage Castro Valley is a top choice for storage solutions. Their ability to accommodate various storage needs, combined with excellent customer service and accessibility features, makes them stand out in the competitive self-storage market.

For those considering their storage options, it's highly recommended to visit Public Storage's website publicstorage.com to explore available units, services, and to take advantage of any special offers. Don't hesitate to reach out through their website or call them at 510-999-8953 to inquire about rates and availability. With their impressive service and facilities, your storage needs will be taken care of with the utmost care and professionalism.

👍 Reviews of Public Storage

Public Storage - Castro Valley, California

Don C.

5/5

Overdue review, the other day I came in to the office I was warmly greated by Adrianna, she was very professional, kind and knowledgeable. She was helpful and nice. I had tons of questions and did not know where to start, she was helpful and gave me the info needed for my next month move. I highly recommend this place. Ask for Adrianna next time you are there.
A happy future Customer here.

nina S.

5/5

Ann was so helpful and kind! I wasn’t having the best of days and she made the transition from a larger to smaller unit very easy!

I love the space it’s clean and safe.

Ken B.

5/5

Justin is the best he may be young, but he’s very very knowledgeable on everything in that facility & helped everyone that was going to a pretty big crisis on the day I went down there and he didn’t even break a sweat, but he got everything handled in a timely manner & was very professional bout EVERYTHING he said & did including keeping an intruder out of the building that kept on trying to enter the facility.. He handled everything very professionally and knowledgeabley with everyone of us that were there that day. This guy definitely deserves a raise and Tracy is also very highly recommended in my book in this storage facility because she too is also very friendly and knowledgeable. I have been there for many many moons and there are some people that I used to talk to throughout the years that didn’t even know what they were talking about but Tracy and Justin totally have my in this particular storage building I feel like A lot of people could learn from these two that’s how good they are.. 💯🙌🏼

Kourtnie A.

5/5

I had the pleasure of working with Adriana!! She was extremely knowledgeable and helpful!! Very pleasant atmosphere and stress free experience. Highly recommend this location and will definitely refer friends and family. THANK YOU, Adriana!!! 😀

Cela A.

5/5

Adriana ann are the best
Best customer service ever if I could give 10 stars I would clean property always feel safe when they are around

Micheal L.

5/5

Great service. Ann is always super cheery and helpful and always answers all my questions. Never had an issue here. 🙂 would definitely recommend.

P N.

5/5

I’m very happy with Adriana, she helped me a lot, coming from out of state and she made it easy the process and explained me everything including how easy is the app, ask for Adriana and she will definitely help you get the best unit.

Ares G.

5/5

Ann is a knockout 10/10 help at this facility! I can't believe how helpful she was and how easy and comfortable the experience was looking for a storage at this facility. Thanks so much for your professionalism and kindness Ann!