Prime Care DME, LLC - Mt Pleasant, Michigan

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Introduction

Prime Care DME, LLC, situated at 515 N Mission St, Mt Pleasant, MI 48858, stands out as a trusted provider of medical supplies in the region. With a phone number 989-545-5232 and an accessible online presence through primecaredme.com, this small but mighty business caters to the needs of patients requiring medical equipment. Known for its exceptional service and commitment to customer satisfaction, Prime Care DME has garnered a remarkable reputation among its clientele.

Business Overview

Prime Care DME is a small business that specializes in supplying medical devices and equipment. Its extensive range of products ensures that patients and healthcare professionals have access to the necessary supplies for various medical conditions. The business prides itself on its accessibility features, including a wheelchair-accessible entrance and parking lot, making it convenient for all customers. Moreover, Prime Care DME accepts credit card payments, simplifying the purchasing process for its customers.

Specialties and Services

As a medical supply store, Prime Care DME excels in providing a wide array of medical supplies. Their specialties include delivering essential items such as inhalers, wheelchairs, and other mobility aids. The store's dedication to customer care is evident in its same-day delivery and even faster response times to urgent requests. This level of service ensures that patients receive the medical support they need in their time of need.

Customer Experience and Reviews

The customer experience at Prime Care DME is consistently praised. One satisfied customer expressed immense gratitude, stating that Mr. Gupta went above and beyond to obtain a crucial inhaler spacer, demonstrating not just knowledge but also compassion. The staff's fast, friendly, and knowledgeable approach is another highlight, with customers repeatedly recommending the store. Average opinion on Google My Business is 5/5, based on 40 reviews, reflecting a high level of customer satisfaction. Customers commend the store for its staff's efficiency and the ability to provide products on short notice, making it a go-to destination for medical supplies.

Store Features and Accessibility

Prime Care DME's physical location at 515 N Mission St, Mt Pleasant, MI 48858 is easily accessible, with amenities that cater to the comfort of all visitors. The wheelchair accessible entrance and parking lot underscore the business's commitment to inclusivity. These features ensure that customers with mobility challenges can shop with ease and confidence.

Payment Options and Additional Services

Customers have the flexibility to make payments using various methods, including credit cards, which is a significant convenience in today's digital age. The store's additional services, such as same-day delivery and express orders, demonstrate its proactive approach to meeting customer needs, especially during emergencies or when standard delivery times are insufficient.

Conclusion

Prime Care DME, LLC is more than just a medical supply store; it's a reassuring presence for residents of Mount Pleasant who require medical equipment. With its exceptional customer service, accessibility features, and wide range of products, the business has established itself as a leading provider in the area. Whether you're looking for a particular device or simply need assistance navigating the complexities of medical supplies, Prime Care DME stands ready to meet your needs with professionalism and care.

medical supplies, medical equipment, wheelchair accessible, same-day delivery, customer service
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👍 Reviews of Prime Care DME, LLC

Sonya C.

5/5

Mr Gupta went to extraordinary lengths to get me an inhaler spacer in difficult circumstances. He was extremely knowledgeable and kind, and he took his time to advise me on how to support my son even though it was a busy time. I highly recommend using his medical supply store if you are located near Mount Pleasant.

Miranda N.

5/5

Staff was fast, friendly, knowledgeable and I can’t recommend them enough!!

Donna D. M.

5/5

I've never bothered to leave a review on any establishment until today. I honestly felt the need to let people know that if you are ever in need of a medical item in the Mt. Pleasant area I highly recommend this place. The owner and his assistants made sure I received the item I needed. They had to make numerous calls and deal with my insurance denying a few times. I was probably a pain but they definitely didn't treat me as such. Obviously all owners should be kind to their customers but I honestly felt the owner Vihmu(?) truly wanted to help me get what I needed. I can't thank him enough.

higgins L. L.

5/5

I have worked with the owner, Vibu for many years. His service is second to none. He goes out of his way to help my patients get needed equipment and will drive as long as it takes to get them delivered. He and his staff are amazing!

Anthony G.

5/5

Great customer service very prompt and honest would recommend to anyone needing medical supplies they are the best in the area. Got my my 3 year olds supplies on a Saturday when they are closed but really they are available 24//7 spoke with the owner

Verna

5/5

Prime Care is the place to call! I received my walker today and was very happy that Mr.Gupta delivered it to me, explained everything, adjusted it for me, and had all papers ready for me to sign!
I really needed a new walker- the kind with the wheels and seat. But I had no idea who to call. I'm glad I called Prime Care. My Dr.'s office recommended another medical supply, but without transportation, I decided to call around in Mt. Pleasant.
They're in a new location on Mission St, across from Quest Diagnostics, stop in to see what they have!

R

5/5

VIbhu is legit. He was really pleasant to talk to, and was not shy about making sure I had the best care available. Insurance was dragging knuckles so hard, but literally the same day he got the approval he set up an appointment and delivered. He even gave me some good tips about some local eats, awsome guy!

Bradley M.

5/5

I have been a home care nurse 7 plus years. When ever i have any issuses when it comes to DME he always goes the extra mile and helps all my patients. He will work with the Dr office and pt in there home and at the hospital. Very quick communication and always follows through. I'd give 20 stars if I could.