PHI Heat & Air, Inc - Gainesville, Texas

Joy J.

I was recently in a bad wreck close to their business. When I needed a place for my car until I could get it towed (I don’t live in the area) a Gainesville policeman said he would ask them if it could stay there for now and that they were super nice people. Not only did they let me, they had me park it where it wouldn’t get locked in by a gate. They unlocked their doors after closing so I could use their restroom, and Scott just wanted to be sure I was ok. When the tow truck couldn’t come until the following Monday, they let me leave it parked there the whole weekend , and Scott even called me to let me know when the tow truck was on its way. I don’t live in the area to use their business, but this is the type of people I would always want to do business with, and I hope others in the area would want to use them because they are SUCH good people, which usually means they are good business people as well. Thanks PHI for everything ❤️. Joy Jones

Sandy W.

The communication was excellent! I was made aware of the time frame of arrival, and Dylan was right on time. He did a great job of servicing all the A/C units, plus we had an issue with temperature, which Dylan realized was caused by the air intake vent being blocked. Good job, Dylan! We were happy with the entire experience, and highly recommend PHI Heat & Air.

James P.

From the start I could tell this was a company based on honesty! They were able to pull my warranty info with Carrier and utilize that towards my service.

Derrick was great! He explained the entire situation from start to finish and make sure I was taken care of the same day.

Aaron and Lizzy were also very helpful in making sure I was scheduled for service!

Veronica B.

10 ⭐️’s .
I highly recommend PHI for any HVAC needs. They are friendly and got the job done in a timely manner 😁

Chris H.

They came out and inspected and repaired several issues I had with my 3 systems in our home. The tech Derek, was excellent at explaining what was needed, and thoroughly checked all units, even finding an issue caused by a poor install by another company. I highly recommend these guys, good work, and good communication.

Jon G.

Great company and people! I have used PHI for my HVAC needs for many years. It finally came time to replace my whole system. Dylan came right out to provide an estimate, he was very knowledgeable and professional. He answered all my questions to my satisfaction.
There were no surprises on the day of install. The gentlemen who performed the install worked extremely fast and efficient. They used tarps to protect my floor, installed everything exactly the way it was described to me at the estimate. Joe (I think) showed me how to use the new system and ensured it was functioning well before he left.
100% satisfied and will continue to use PHI in the future.

Justin M.

PHI Heat and Air is a great company to work with. They got out to our home same day. Dylan and Jimmy were fantastic. Ran full diagnostics on our system. Explained everything each step of the way. Definitely recommend this company for your heating and cooling needs.

Mr. K. H.

Our AC system froze up and stopped working. PHI sent Dylan out in a reasonable time and he found the problem. After 15 years of use, the blower fan shifted due to a couple of stripped sheet metal crews. He remedied the situation and tested the entire system which now works great. The cost was reasonable and Dylan was super helpful and professional.

I use PHI for several AV units.