Phở Sàigòn - Springfield, Massachusetts

Lynda

My sister sends me here to pick her up Pho soup! She says it clears her up when she feels like she’s getting a little under weather..
This is the only place that makes everything feel better! 💐
Love the customer service and atmosphere! I park across the street where there’s tons of parking!

Penney N.

Had lunch on a Monday. Pho was just what the doctor ordered. Chicken wings and fried egg rolls for apps. Mango smootie yum 😋 Everything was fresh and tasty. Service A+

Marsha L.

A very quiet and homey restaurant with delicious Vietnamese food.
The food was consistently the same as it was the first time we tried it and the prices are fairly reasonable.
For two people with two appetizers, two beverages, one fried rice and two entrees, the bill was about $80.

The waitress was alone and despite that she was very attentive to the patrons. The food came out hot and fresh and she was knowledgeable of the menu.

There is street parking so be vigilant of where you are parking.

Everything we had was delicious.
Clean!
Friendly!

Clifford M. L.

September 1, 2024 I took my family into Springfield for church and we were going to meet friends for an afternoon discussion and it was too long and too much hassle to go home to Chicopee first, eat then go back to see our friends in Springfield, so we decided we would have lunch at one of our old favorite restaurants in Springfield, Pho Saigon. We had been there many years ago and I had been there in High School on a trip to try "authentic Asian food." Well, memories came flooding back as we saw the VESPA in the window like old times. We went in and the waitstaff was very kind, the floors (especially in the back) were uneven and warped as ever. The menu was pretty normal and I suddenly had a hankering for a big bowl of noodles. The kids wanted a drink in addition and normally I would say no, the water is fine but I knew I would write a review so I decided I would order a few. I was concerned they would deliver the drink in the middle of the meal but they were smart, they made the drink later and gave it to us as I almost finished my noodles. I got the classic bowl of noodles with sliced beef and some veggies too. They bring out a plate filled with stuff and there was no explanation about what to do. That would have been helpful at least for my kids who didn't know. But the assumption is that you've eaten there before. But the stuff they brought was a mix of many things like a vegetable and even some leaves and slices of jalapeno. I ate and ate. It was so good. The waitstaff was very attentive and constantly came to fill our waters and my mother-in-law's hot water. The bowls were so big I ate a little bit of everyone's. It was good yummy food. Finally the drinks came out and we were going to have to run. We got a mango bubble tea and a limeade drink too. I got the Vietnamese coffee with condensed milk that came really well done. The milk was thick on the bottom. The coffee had already gone through the coffee maker thing which was resting on the coffee cup itself. I'm a coffee drinker and I didn't know what to do to do it the right way. Thankfully I spoke up. Just a simple: "Have you had our coffee before sir?" would suffice and the customer would admit, No I don't know what to do. The spoon nearby was a great idea to swirl the milk and coffee drink together. Nice colors and then I poured it into the cup of ice. Yum. It was really good.
Well done, Pho Saigon. You did it again. Not much seems to have changed over the years which is a good thing. The restaurant was still packed and people coming in and out. Our three kids all ate well and one of our kids has a peanut allergy, the waitstaff told me we don't add that at all! Though the price was hefty, the food was delicious and the bathrooms somewhat clean, Pho Saigon is a much more authentic Asian choice in the X in downtown Springfield.

Also special note: careful of your HOISON sauce, my photo looks like it might say POISON!

Melissa L.

🌟 Pho Saigon: A Hidden Gem for Authentic Vietnamese Delights! 🌟

I had the pleasure of dining at Pho Saigon, and I must say, it was an unforgettable experience! The pho is out of this world—rich, flavorful broth with perfectly cooked noodles, making it the best I’ve had in a long time. The Happy Pancake, also known as the Vietnamese pancake, was another highlight. It's no easy feat to make with its crunchy exterior and delicious filling of shrimp and chicken, but they absolutely nailed it. Super healthy and packed with fresh veggies, it’s a must-try!

What really stood out, though, was the exceptional service from Quinn. They went above and beyond by giving my son, who has severe autism, toys to play with, making our meal even more enjoyable. Quinn’s attentiveness and kindness truly made our visit special. Highly recommend Pho Saigon for a genuine Vietnamese culinary experience!

Sara Y.

One of the best pho’s I’ve had in a long time! Visiting for a friend’s wedding and decided to get pho and people recommended this place since I’m staying nearby! Would definitely be a regular if I lived here! Staff and food 10 of 10

R

Service: 4/5, Quality: 3/5, Value: 4/5
Vegan Options: 3/5

Overall: Accommodating staff and good food.

Further:
Service- Staff was friendly and attentive. When asked about whether a particular item was vegan or not, the waitress was knowledgeable and double checked with the kitchen to accommodate us.

Quality- We ordered 62 crispy tofu, 69 caramelized tofu, and 71 stir fry tofu. I believe 62 was made without modification, 69 I forget if modification was needed to make it vegan, and 71 needed to replace the oyster sauce with soy sauce. Overall the food was good. I really liked their crispy tofu, though I would recommend cutting the tofu in half in order to get the sauce to absorb into it better. The caramelized tofu was pretty good when my wife let me try it. I had the stir fry tofu and it wasn't my favorite, but it wasn't bad either. It just tasted a bit bland but the ingredients themselves were fresh and I was just happy to get a meal in while traveling.

Value- Portion sizes were fairly large, but adequate for the price. I didn't finish my plate, and my wife had enough to take home.

Vegan Options: There are 3 menu sections labelled vegetarian and you can ask about making the options vegan with the staff being knowledgeable and accommodating. I would have liked to have seen the menu clearly labelled for vegans to get a 4/5. Particularly it would be helpful to see substitutions listed that could be made to vegetarian dishes to make them vegan.

Pros: accommodating staff, generous staff

Cons: street parking with max duration

Jhanev A. B.

The pho was pretty good here. Unfortunately they were SO short staffed that everything took a long while to get out of the kitchen. The avocado smoothies took especially long, and they had things on the menu ( sour sop smoothie) that wasn’t available. The servers were really nice, and worked with us collaboratively to correct the discrepancies on the bill. The long wait was the biggest issue. On the plus side-We came in the evening, so street parking wasn’t too bad.