Otterbein Sunset Village SeniorLife Community - Sylvania, Ohio

Jesse S.

This review is solely based on the REHAB unit of the Otterbein Village. My mother is currently there for rehab. There's been multiple times that she has had to wait from 30 mins up to 2 hours, for help to use the bathroom. They also haven't been able to get in contact with or have a doctor come in to look at her leg, which has large blisters that weren't there when she arrived. She has only been there for 4.5 days and I'm not happy with patient care and attentiveness at this point. If you're under staffed to provide adequate care then you shouldn't take in more patients. My mother is coherent, she just can't get around on her own. I can only imagine how those, who aren't in their right mind, are treated.

Donna G.

I recently made the difficult decision to place my husband in assisted living for safety reasons. I researched many assisted living communities and at the end of my discussion with Heather and completion of my tour, I immediately knew I had found the place most appropriate for him. The staff, aides, nurses and maintenance personnel we met along the tour were so warm and caring and it was obvious that they enjoyed their jobs, environment and those they cared for. You could see that the residents also felt "at home". The transition was very smooth and happened within just a few days as my need was urgent and they understood that and worked with me to make it happen. My husband is also receiving physical and occupational therapy which I would rate 5 star. The activities are engaging and well attended. I won't say that my husband doesn't want to come home, as we all know there is no place like home. However, he loves his aides and nurses, doesn't complain about the food and he is safe. I sleep well at nights knowing there are caring, loving and competent people caring for him.

Robert D.

At first we were reluctant, then we came to the realization that Independent Living was the next logical step in the aging process. We were so impressed with the new Fieldstone Villas, the clubhouse and the overall Otterbein Sunset Village campus; we had to investigate further. The economics made sense, the activities available were plentiful and the residents we met were friendly and sociable. In addition, the staff are knowledgeable, dedicated, helpful, pleasant and always upbeat people to be with. If Independent Living is something you are considering, check out Otterbein Sunset Village, we love it!
-R&B

Shelbi E.

I was hired in to do housekeeping. I got trained for 1 full day. Had to use my own car, gas, carry their own supplies.

That wasn't in the job description when you viewed the position and the hrs were different

No reembercment for wear and tear or gas mileage.

Cari S.

My mother came to Otterbein Sunset Village rehab after a hospital stay to get her strength back. She was already residing at another assisted living in Sylvania Twp, so we were well-versed in senior living. I myself worked at the same community.

We both were so impressed with the care and attention to detail from the first day at Otterbein Sunset Village. First, the food was delicious and consistently good, day in and day out. The PT/OT/Speech therapists were top notch, and put together a customized care plan to get her back to her old assisted living. And the nurses and aides were kind and genuinely caring.

And then we started to realize that mom should move into Otterbein Sunset Village assisted living! So we put that in motion, and she transitioned out of rehab into her own apartment! It was just remodeled, had new carpeting and kitchen appliances, wide doors that accommodate a walker, great sit down shower with easy access, plus great natural light!

She’s been there a few months now and just loves it! She’s made new friends, goes to all kinds of activities, still gets weekly PT from the same great team, and even exercises on her own!

IT’S LIKE THE CLOCK WAS TURNED BACK 10 YEARS FOR MY MOM!!! We are so fortunate to have found Otterbein Sunset Village (and we weren’t even looking!)

Mindy L.

Things are going so good for my dad. I'm so relieved! I feel like we finally found the right level of care for him. I think he is adjusting so well. He is less anxious because he has things to do and he loves the food and all of the staff. I think he will come out of his shell a bit more as he gets acclimated. He's starting to participate in a few activities and he's been in a great mood lately! Thank you and your staff for all you do!❤

Kathy W.

My 92 year old dad came to Sunset Village after having a stroke. It was the best decision I have ever made for my dad. They are more than just wonderful! They treat my dad as though he was their grandpa! They definitely go way beyond was most facilities do. I am aware of what other facilities do because my dad had been in 2 facilities prior to Submit Village. He loves there food they have a actual chef and the food is fantastic! My dad has actually gained weight since being at Sunset Village. He loves dessert and often the give him two. Everyone there whether they are in his neighborhood knows his name and speak to him by name, when he first came there my dad would say to me how do they know my name. They have special activities and go on outings and your loved one is take very well care of . The best decision I made was choosing Sunset Village for my dads home! I can walk out the door ever time I leave knowing my dad is well taken care of . My daughter mentioned to me that they take better care of him they I could! Thank you to everyone at Sunset Village for the great care for my dad and the piece of mind for me!

Linda K.

I’m grateful for the care and attention that my parents received (and are still receiving) from Otterbein Sunset. They started out in a beautiful villa. The staff alerted us when the need for more care became necessary. We then moved them to assisted living and a few months later my Dad needed to be moved to the memory care unit on campus. Before each move, the Sunset Village staff was in contact with family, keeping us abreast of our parents’ status, and making recommendations for the best placement to meet their changing needs. It’s so nice knowing that everything is on the same campus. For example, it was a short walk for Mom to visit Dad while he was in the memory unit, making it very easy for her to see him on the night he died. I have observed the staff being very friendly and engaging with my Mom. Sunset Village has provided me and my siblings peace of mind as we know Mom is in a beautiful place where she is happy and well cared for.