MAAC - Energy Assistance Program - Chula Vista, California

MAAC - Energy Assistance Program is a reputable non-profit organization that specializes in providing social services to those in need. Located at 1355 3rd Ave, Chula Vista, CA 91911, this organization is dedicated to assisting individuals and families with their energy needs.

The Energy Assistance Program is designed to help those struggling with their utility bills by offering financial support and resources. This program aims to ensure that no one is left in the dark or without heating during cold months. Their commitment to serving the community is evident in their efforts to provide assistance to those who qualify.

To learn more about the services offered by MAAC - Energy Assistance Program, visit their website at maacproject.org. You can reach them directly by calling 94343829. Their office is wheelchair accessible, ensuring that all individuals can receive the help they need.

With a 2.3/5 average rating based on 12 reviews on Google My Business, MAAC - Energy Assistance Program has mixed opinions from those who have utilized their services. Some clients have praised the organization for its helpful staff and efficient process, while others have expressed dissatisfaction with the lack of assistance provided.

To schedule an appointment or to learn more about eligibility requirements, it is recommended to contact MAAC - Energy Assistance Program directly. Their team will be more than happy to assist you in navigating the application process and determining if you qualify for their services.

👍 Reviews of MAAC - Energy Assistance Program

Jovany P.

1/5

This program is unethical, corrupt and unprofessional!!! All they care about is your money and getting you more in debt with fees or fines. They should be overlooked or shut down. With that said, it is to my understanding that our Court system is here to rehabilitation us for our crimes/addictions etc. We are prosecuted accordingly with the attemp to assist/help us get back on track with our dysfunctional lives. Bottom line, this program has no heart nor is there to assist you!!!!! Truthfully I don't believe the Courts are aware of what goes on at the MAAC

KM M.

1/5

I literally just sat on the phone for 2 hrs as it counted down from 12 to 1 of my being in the cue only for it to heat to one a the phone just ring incessantly for 30 minutes and then some one finally picks up just to say they can't help. I would give it 0 stars if I could.

Lisa

1/5

These people are inefficient thieves! TY is the only thing single handedly holding the MAAC project together. Oh, Monique is quite helpful. They have a finance department that is "consistently wrong". They would be better off with an IVR! ( You know letting us pay a recording) They have two categories for absences 35.00$ or free! What makes it free? Having contacted" the MAAC "prior to your absence. ( No pun intended) in which case your absence would be considered a miss. The finance department is quite efficient at letting you know when you owe. The finance department( of the program) doesn't follow it own rules."the MAAC" has created rules for "us customers" to follow,the alcoholic ,the ankle bracelet wearing,and or recently released. I called 3 times this morning ( after waiting for them to stroll in at 9) to make a payment. I finally had to enlist the help of Monique to get the " finance" person on the phone. Of course I have to give all kinds of information for this " challenged" person to be able to find my account, I even offered up extra information to facilitate the process only have her say" I know what I'm doing"..... (I've never heard that from T-Mobile or Capital One!) Once this.. person finds my account she lets me know my payment is due on the twenty second of each month and she also mentioned " today is the twenty second . I had to tell her that's what I called for. Then she was was happy to tell I owe 140.00 more for misses that were categorized as absences, heres where the rules only work for them! You have got to fight to get in the class, you must be on time because if you're 5 minutes late it 35.00 the first time. They nickel and dime you to death! And hold you to a much higher standard than the do themselves.( Don't drink and drive, you might end up at" the MAAC" project

Michelle B.

1/5

RUDE lady on the phone. People call this line because they're stressed and in need, hoping to get answers & you talk to them with no respect making them feel worse.

Chanderlyn N.

1/5

This place don't answer the phone. The woman who answer the phone act like she can't hear you! There are people in need, and this place clearly is a joke and will be reported!
No help at all

Mary M. (.

1/5

Can't get anyone to answer phones. Sit on phone for hours just to get told calk back following Monday. Call disconnects after holding for hours.

Jose F.

1/5

they have not answered the phone once. i have been calling and calling but even tho its past opening the machine says they are closed

Sam S.

1/5

They humiliated me ;(