High Desert Homeless Services - Victorville, California

Introduction

High Desert Homeless Services (HDHS), located at 14049 Amargosa Road, Victorville, CA 92392, is a non-profit organization dedicated to providing essential services and support to individuals and families experiencing homelessness in the High Desert region of California. With a mission to help individuals and families secure permanent housing and achieve self-sufficiency, HDHS has been serving the community since 1991.

Main Services

• Emergency Shelter: HDHS operates an emergency shelter that provides temporary housing and supportive services to homeless individuals and families. The shelter is open year-round and offers both dormitory-style and family housing options.
• Rapid Re-Housing: This program helps homeless individuals and families secure permanent housing as quickly as possible, with the goal of achieving housing stability within 90 days. HDHS provides case management, rental assistance, and other support services to program participants.
• Supportive Services: HDHS offers a range of supportive services designed to help homeless individuals and families achieve long-term housing stability and self-sufficiency. These services include case management, employment assistance, mental health and substance abuse counseling, and life skills training.
• Preventive Services: HDHS provides services to help at-risk individuals and families maintain their housing and avoid homelessness. These services include rental assistance, utility payment assistance, and other support services.
• Volunteering and Giving: HDHS welcomes volunteers and donations to support its mission. Volunteers can assist with various tasks, including preparing and serving meals, sorting and distributing donations, and helping with administrative tasks. Donations of money, clothing, and other supplies are also greatly appreciated.

Location and Access

High Desert Homeless Services is located in Victorville, California, in the High Desert region. The facility is easily accessible by car, with nearby access to Interstate 15 and State Route 395. There is ample parking available on-site, including a wheelchair-accessible parking space.

Public transportation is also an option for accessing HDHS. The Victor Valley Transit Authority (VVTA) operates bus services in the region, with several bus stops located within walking distance of the HDHS facility.

Featured Characteristics

• Wheelchair Accessibility: HDHS is committed to ensuring that its services are accessible to all individuals, regardless of their abilities. The facility is wheelchair-accessible, with wheelchair-accessible entrances and restrooms.
• Clothing and Donation Center: HDHS operates a clothing and donation center that provides free clothing, shoes, and household items to individuals and families in need. The center accepts donations of gently used clothing and household items from the community.
• Community Partnerships: HDHS works closely with other local non-profit organizations and government agencies to coordinate services and ensure that homeless individuals and families have access to the support they need.

Practical Information

• Address: 14049 Amargosa Rd, Victorville, CA 92392, United States
• Phone: 760-245-5991
• Website: highdeserthomelessservices.org
• Hours of Operation: Monday-Friday, 8:30 AM - 4:30 PM (Emergency Shelter open 24/7)

Positive Aspects from Reviews

High Desert Homeless Services has received numerous positive reviews from clients, volunteers, and donors. Some of the most frequently mentioned positive aspects include:

• Competent and Caring Staff: Many reviewers praised the staff at HDHS for their professionalism, kindness, and dedication to helping homeless individuals and families.
• Clean and Safe Facilities: Several reviewers noted that the HDHS facility was clean, well-maintained, and provided a safe and welcoming environment for clients.
• Wide Range of Services: Reviewers appreciated the comprehensive range of services offered by HDHS, including emergency shelter, rapid re-housing, and supportive services.
• Impact on the Community: Many reviewers highlighted the positive impact that HDHS has had on the High Desert community, noting that the organization has helped countless individuals and families secure permanent housing and achieve self-sufficiency.

With an average rating of 3.8/5 from 170 reviews on Google My Business, High Desert Homeless Services is highly regarded by those who have experienced its services firsthand.

👍 Reviews of High Desert Homeless Services

Chris H.

1/5

Been here at least 10 times in the last 2 years.. they told me they're not open for anyone every time.. I'm just wondering who pays their employees 2 sit there every day

Jeremy C.

1/5

I went through the whole intake process, signed a legally binding contract that specifically created ESG grants through my social security cestui trust, under HUD and the Department of the Treasury. That was issued only for my benefit. Here's the thing: they asked for really personal info about my bank account and insisted on controlling my finances. But I know my rights – I told them I don't consent to any illegal searches or seizures without a proper warrant. That's just basic legal stuff, right? They weren't pleased. It gets worse. I have a condition on my left foot that needs serious medical attention. But guess what? They actually ordered me not to dress my wounds or take the proper medical dosage as prescribed by my doctor. Then there's the matter of my diabetic medications too. They wanted them locked up because of kids around, which I was okay with, as long as my rights were reserved without prejudice. They intentionally altered with my medicine, medical treatments and seized my personal property without my consent or authorization. They didn't allow me to take the right doses of medicines or follow the doctor's orders for the treatment of my well-being and personal health. So, I took matters into my own hands and went back to my doctor to fix things and get my medications and supplies refilled for my medical treatment that the staff unlawfully seized and refused to allow me to follow my doctors prognosis for my treatment. But when I got back from the doctor, they told me I had to leave because I apparently didn't 'fit the program.' I asked Clifford, one of the trustees/staff, why. And you know what he said? 'Because the supervisor said so.' Seriously, that's it. I couldn't believe it. I knew something was off, so I mentioned how they trustees/staff embezzling money and fraud they're involved in siphoning money through 4 different government agencies. Clifford, just laughed and mocked me when I stood up for my rights as a beneficiary and someone with disabilities. The staff think they're above the law and can take advantage of people in dire situations and in need of help. I mean there are grants and bonds created on every beneficiary/client that walks through their door. Honestly, the staff there, they don't care. They're not respectful to anyone who's trying to better their situation. It's like they're using their positions for their own gains of embezzlement with misappropriation of governmental funds, intent to Defraud government agencies, malfeasance, breach of contracts, retaliation, coercion menace to duress through terrorism and intimidation to the beneficiaries/clients. I will be informing the proper Federal and State authorities immediately and have this place shut down and the staff members arrested for all of their crimes.

Michael A.

5/5

Well I don't know where to start this is the most dedicated group of individuals I have ever in my 61 years come in contact with these folks have restored my faith in humanity good will always conquer evil... This place does everything they can to help their fellow humans jimmy Waldron the executive and his entire staff are the most helpful most courageous most caring individuals I've ever come in contact with... If you have any money to donate even a vehicle or anything your home or business can part with everything they do is on point they run a very disciplined and helpful operation ..for this type of effort I suggest you give it to this this place.... All a person needs is it the willingness to make necessary changes in their life... there life is testament to this..

Howdy

5/5

Very useful to us homeless folk

Chantelle C.

2/5

This is a very depressing experience. I am a Lyft driver and picked up a young woman with her infant informed me she was homeless. 211 operator connected me to this place. They don't accept anybody unless it's during certain hours of the day. So I helped the young woman get a room and brought her the next day during the business hours and was assured they would help her so I left her and her child. Three days later I received a message from her that they did nothing for her. Very sad that there's just no place in the high desert for a woman and a child to go for shelter. I tried to get ahold of her after that message but never got a reply again. I'm praying that they were able to get help.

Lacy W.

1/5

If you are unmarried in a relationship or have a felony that will never be erased, this place is not for you. However, single mothers or men at this place might work. Always go form your own opinion. My situation is confusing/difficult, making it hard to be housed not only here but anywhere. If you need assistance, reach out to them.

Miss C.

1/5

I'm rating based on a donation I made. I donated two boxes with over $300 worth of brand new items and was given tax paperwork stating my $300 donation was only worth $10. I will never donate to this location again and I strongly urge others to think twice before donating anything here. I wonder if the people using the shelter will even get any of it, it seems like one of those type of shelters. I would recommend donating to the rescue mission over this place.

destiny K.

1/5

I honestly didn’t want to give you guys a start because this shelter Deserves no stars the workers are very disrespectful towards the clients and they want you to work around their schedule instead of trying to work around others and they say they care about you but they really don’t care what situation you have they are ready to kick anyone out and idk why have a shelter when it supposed to be free for the clients and the workers should hire employees who get paid to clean and do there’s things that are not related to a shelter clients get worked like it’s labor work for us never again would be my go to place I don’t recommend nobody staying there