Grandma's House of Hope - Anaheim, California

Stephanie C.

The best I can give this place is 2 stars and that’s only because I know there’s a lot of good people that work there. I was not a recipient of services but I am affected by the few crooks that work there. Contracts are agreements between two people but in this scenario if you dare speak up or refer to the contract it will not go favorably even if they are wrong. It doesn’t stop there, if you dare speak your truth Natasha will leave in the middle of a meeting, make a phone call making false statements in retaliation, show back up with a team of people to evaluate the allegations that would remove you from the house and your emotional support animal taken away permanently. It didn’t work because everyone in that house including the staff and the CAT team evaluating her knows she cares about that dog more than she does herself. She still made sure the person and dog was exited from the program the very next day. It’s people like Natasha that destroys the reputation of what could be an amazing program.

Breanna P.

I'm only giving 1star based on my friend's experience. I currently have a friend who is a participant in this program. She's from a DV background; and referred by O.C. mental health. The stories she tells me are horrifying. The staff there are uneducated and don't have the expertise to help these ladies. She told me it took her 2 weeks to get quarters to wash her laundry! There's anywhere from 3-7 women to a room. The rules they make you sign on 1st day, change 3to 4 times a day. Nobody including staff knows what's going on. Management or the director isn't in half of the time. And the other staff- case managers, office personnel are clueless. They're intentions are well, but can't do a thing to help answer the simplest questions. Case managers aren't actually licensed, so they don't have expertise to help/ guide you in right direction.
I've heard them exiting women in the middle of night , with no place to go.
The organization gets donations constantly. Unfortunately staff goes through it first, and takes what they want leaving hardly enough for the ladies in need.
There's a lot of favoritism in the program. This place leaves vulnerable women more traumatized than when they first go in.
There's a lot of mental health issues, but no medical staff on site. They take all your meds coming into program, and most times you can't get what you need when you need it.
It's sad to hear that women can make other women feel so low because they're staff and think they're above you. My friend leaves their almost every day and showers at my house, because they're always running out of hot water. They assign chores to everyone in program, and when staff is pissed off at you they'll give you the hardest chores. I pick up my friend al least 3 times a week, leaving in tears! She says she feels victimized almost on daily basis. I pray that this place gets a clue and the women have mercy in their hearts. Company I work for has been donating fir past 5 years, they didn't this year after hearing about all the horrors my friends have faced. I'm hoping the CEO gets a clear picture of what current staff is about and makes some serious changes.

Jane E.

This is an amazing place that welcomed me in and unfortunately I have a serious knee injury that required me to go into recuperative care. The staff was so compassionate, kind, and helpful in making my stay there a memorable one!!! Miss you guys!!!

P. S. Please do not listen to the bad review left by someone that refused to follow the process that is very well explained upon doing the intake. It sickens me what was written and anyone that has stayed there can confirm that it is an amazing experience as long as you follow the rules!!!

Cody B.

They let people relapse here without kicking them out and they are unorganized, kick people out who speak up about it. Don't recommend

Lisa T.

Saved my life. After 3 months I became a community leader felt great helping people. Recently I got my own place a 1 bedroom. I miss being there a lot of the time. Je”net is a wonderful compassionate lady.
If you want to help yourself that’s the place for you they will work with you to achieve you goals.

Dawn M.

Very warm fuzzies, great environment, the people there become like family. There's always somebody there to talk to if you need to.. the homes and apartments are very nice and clean. I am very grateful for Grandma's House of Hope. The owners are very giving people and I'm very thankful and grateful for everything they've done for me in my life.

Jenet K.

Grandma's House of Hope provides compassionate and uplifting transitional care to uniquely challenged women and children in crisis through love, hope and spiritual healing. They offer services to those that truly fall through the cracks of other programs- specializing in Human Trafficking, seniors with disabilities and homeless women with significant medical challenges, including breast cancer. These women in particular would not receive treatment if they did not have a safe, clean place to recover. Grandma's House also provides meals to children living in motels and other homeless conditions and are opening a new Education and Enrichment Center in Anaheim this year. So many lives have been changes and improved as they follow their own messaging of "loving others until they love themselves".

Jean S.

I lived at GHH for an extended period of time and graduated the program January 2018. This organization is a wonderful, caring place. I was moved to several of their properties and learned something at each home that I could use to better my situation. I received individual and group counseling, had a case manager for help with job and housing search among other things, was able to attend Bible study, learned how to better interact with others, learned to trust and feel more connected. I went to numerous events with other residents where we all received blessings of things like clothes, jewelry, grocery cards and movie tickets. The generosity of the community that supports GHH is amazing. I also saw first hand how much Je'net and her staff care about each resident having the proper tools and support to be able to move every aspect of their life to a higher level.
I was also very blessed that I was able to earn my Bachelors degree while living in this program, not an easy task let alone for an older returning student. I received an amazing amount of support from every level of staff and volunteers.
I would recommend this transitional housing program to anyone who is capable of complying with rules and willing to put forth every effort to facilitate the changes necessary to transition to permanent housing, recover from the life challenging problems of homelessness or addiction, and accept they deserve a new brilliant and happy way of life..