Fox Communities Credit Union - Green Bay, Wisconsin

Pacman1745

Went in to inquire about a home loan mortgage…never have a felt more like an unimportant person…just a number.. rushed..barely explained…(I even have a mortgage with them) honestly I’d a give 1 but I can’t in good conscience. “This review might ruin my mortgage refi % when they see this.. but I had be honest.

Allison M.

Kaylene - Member Relationship Officer - Not sure what branch she works at but she helped me get a credit card through Fox. She was very timely and helpful in working around my schedule. She even gave me instructions on the best ways to build my credit with it, as I had stated that is what I got for. We had everything done quickly and she was super patient and friendly! She made my experience pleasant and I am extremely satisfied with her service!!!!!!

Eli C.

Normally my experience here is flawless, but I'm in the drive thru on a Tuesday morning and they have a single person manning the entire drive thru, this is unacceptable. They need to stop being so greedy and hire/schedule enough staff to properly attend to the customers needs.
The poor single drive thru attendant is not paid enough for this and i guarantee that.

Do better fox communities credit union.

Irma L.

I thought it was a good bank, but they take forever to release my paid check. 7:50 am and still waiting for them to release my check. Ridiculous.BMO doesn’t charge overdraft fee until midnight and fox it right away.. not good

Gabriela T.

One incident of a teller incorrectly depositing my monthly loan payments and processing them to the incorrect dates which made me face complications with the credit bureau and was very rude

second incident of a loan officer opening a credit card under my name which ran my credit without my consent

absolutely ridiculous and unacceptable i’m incredibly disappointed with my experience

Andy A.

Automatic withdrawals were denied to multiple service providers because they were given the wrong account number. The account number they were given was taken from a laminated financial institution card given to me by Fox Communities Credit Union. The incorrect number was written on the card.

Another of many complaints? A cashiers check from a national financial institution was held for 20 days because of policy.

Time to ditch Fox Communities and find a financial institution that I can trust.

Jayme R.

You simply will not receive better treatment and customer service than here! I have NEVER experienced anything so PAIN-FREE in dealing with a bank or credit union and I have dealt with dozens!
I was not a member, called for used auto loan rates, found out they had the best, got approved, walked away with a check in hand in a matter of 3 hours!
I am enjoying my new credit union here at Fox, and plan to transfer more of my banking over as well!
Look up Sarah, she will treat you right!!

Ryan W.

Fox community credit union makes you feel like a human being and not just like a number. They have amazing staff who truly care about you and will answer any questions that you have about the services that they offer and they go above and beyond what is expected and they make banking an enjoyable experience instead of a headache or painful. The free coffee is always an added bonus and the customer service they provide makes you feel like family and they treat you how you'd treat your friends and family. I highly recommend them to anyone