Event USA - Ashwaubenon, Wisconsin

Introduction to Event USA

Event USA is a reputable and established event ticket seller, tour agency, and travel agency dedicated to providing customers with seamless access to a wide range of exciting experiences. Located at 580 Cormier Rd, Ashwaubenon, WI 54304, United States, Event USA offers a convenient and user-friendly platform for purchasing tickets to sporting events, concerts, theater productions, and more. Furthermore, they specialize in crafting personalized tour packages and travel arrangements, catering to diverse interests and budgets. Their commitment to customer satisfaction is evident in their proactive approach to problem-solving and their focus on delivering exceptional service. The company’s dedication to accessibility is also noteworthy, as demonstrated by their wheelchair-accessible facilities and various payment options.

Location and Contact Information

Event USA’s physical address is 580 Cormier Rd, Ashwaubenon, WI 54304. For immediate assistance, prospective clients can reach them directly via phone at 9207225377. The company’s official website, eventusa.com, serves as a central hub for information, ticket sales, tour options, and travel booking. The website provides a detailed overview of their offerings and facilitates a straightforward purchasing process. Customers can also explore their range of services and browse available events and tours directly through the website’s intuitive interface.

Services Offered

Event USA’s core services encompass several key areas:

• Event Ticket Sales: They offer a comprehensive selection of tickets to popular sporting events (such as the Green Bay Packers), concerts, theater productions, and other live entertainment.
• Tour Agency: Event USA designs and organizes curated tours to various destinations, catering to diverse interests, including historical tours, adventure tours, and cultural excursions.
• Travel Agency: Beyond tours, they provide broader travel arrangements, assisting clients with flights, accommodations, and travel insurance.

Key Features and Benefits

Event USA distinguishes itself through several key features designed to enhance the customer experience:

• Delivery Options: They provide flexible delivery options, including standard and same-day delivery, ensuring convenient access to purchased tickets and travel documents.
• Accessibility: The facility is wheelchair-accessible, with a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity.
• Payment Flexibility: Event USA accepts a variety of payment methods, including credit cards and debit cards, providing customers with convenient payment options.
• Dedicated Support: The company emphasizes responsive customer service, as evidenced by positive feedback regarding their chat support, such as the experience described by a customer who successfully secured Packers tickets through Melissa’s assistance.

Customer Feedback and Reputation

Event USA has garnered a positive reputation among its clientele, as reflected in its 4.6/5 average opinion on Google My Business. With 48 reviews, the feedback provides valuable insights into the company’s strengths and areas for potential improvement. The focus on responsive customer service, particularly through channels like live chat, is frequently mentioned as a positive attribute, as exemplified by a customer's positive experience with Melissa. The company’s commitment to accessibility and convenient delivery options also contribute to a high level of customer satisfaction. While reviews highlight the ease of ticket purchasing and the helpfulness of staff, there is consistent feedback regarding the importance of proactively checking the website for availability, suggesting a potential area for streamlining the user experience.

Conclusion

Event USA presents itself as a reliable and customer-focused provider of event tickets, tours, and travel arrangements. Their convenient location, accessible facilities, flexible services, and positive customer feedback solidify their position as a valuable resource for individuals seeking memorable experiences. For anyone looking to secure tickets to a sporting event, plan a tour, or arrange travel, Event USA offers a comprehensive solution backed by a commitment to quality and service. Their dedication to accessibility and responsive support further enhances the overall customer experience, making them a recommended choice for discerning travelers and event enthusiasts.

👍 Reviews of Event USA

Linda L.

5/5

I was having problems getting through on the website to get Packer tickets. Was on chat twice with Melissa. Tried the site again and there were the tickets I wanted in my cart!! Proceed to checkout!! Thanks Melissa. This is why I always buy my Packer tickets from you guys. GREAT JOB 🥰

Joseph L.

5/5

I purchased a big package with Event USA back in 2016 for a Packers game and it was worth every penny. Everything in the package was just a dream come true for a Packer fan. Seats were better than we expected, player meet and greet was so cool as a fan, and the Tundra Lodge was great! I play on buying more packages with Event USA very soon.

James G.

2/5

Bought a Christmas Day package for the family. Would not use them again, very poor policies. Everyone was polite and everything. VIP tailgate was pretty fun. Getting that for $20 USD was probably the best part of the service they provided. Likely just a better deal to book it all yourself separately. That way if anything happens (covid, travel restrictions, advisories that voids insurances that event usa themselves suggests), you will still have a chance to cancel. This company just washes their hands of it once they accept your money. Will not use again.

J F.

3/5

Great place to get Lambeau tickets. The player autograph event the night before the game was a little cheesy (pardon the pun, we WERE in Green Bay after all). Felt like Events USA spent too much time herding people in and setting them up for a group photo. We felt a little used by that. The tailgate party set up by Events USA at the distillery the day of the game was totally disorganized. We had to go through 3 different doors at opposite ends of the building and 3 different employees just to get into the thing. Nobody seemed to know what was going on. The food was below average. Some Events USA employees were really nice, but three of them were pretty snotty. If we go to Lambeau again, tickets will be our only purchase from Events USA.

Pam D.

5/5

Got tickets through this company for Packer game back in 2010. I was extremely happy with them. I got a good price. They didn't quadruple the price of the tickets like stub hub did. I would definitely recommend this site.

Larry V. D. H.

5/5

Event USA has always been great to deal with. They have been my resource for tickets for years . Friendly, reliable and professional!!

Brandon S.

5/5

Love Event USA and they are the friendliest staff you will ever meet. We're always satisfied with our tickets and everything goes smoothly every time. Thanks again!

Matthew G.

5/5

Purchased Packers tickets. Buying experience was great, location is very close to Lambeau and pick up was quick. Will definitely use this company again for Packers tickets.