Employment & Human Services - Antioch, California

Introduction to Employment & Human Services

For individuals and families navigating challenging circumstances, Employment & Human Services, located at 4545 Delta Fair Blvd, Antioch, CA 94509, United States, provides a crucial network of support. This dedicated social services organization plays a vital role in Contra Costa County, offering a comprehensive suite of programs and resources designed to promote self-sufficiency, improve quality of life, and address a wide range of needs. With a commitment to compassionate service and practical assistance, they strive to empower individuals to overcome obstacles and achieve their full potential. The organization’s accessibility, as evidenced by its wheelchair-accessible car park and wheelchair-accessible entrance, underscores its dedication to serving the entire community equitably.

Services Offered

Employment & Human Services offers a diverse portfolio of services tailored to meet the specific requirements of its clientele. These encompass:

• Job Training & Placement: Assistance with resume writing, interview skills, and job search strategies.
• Financial Assistance Programs: Support for accessing benefits such as CalWORKs, CalFresh, and emergency assistance.
• Housing Assistance: Resources for finding and maintaining stable housing, including rental assistance and homelessness prevention.
• Child Care Support: Information and referrals for affordable childcare options.
• Mental Health Services: Connections to mental health professionals and support groups.
• Senior Services: Programs designed to meet the unique needs of older adults.
• Family Support Services: Resources to strengthen families and promote positive child development.

The organization's approach is deeply rooted in a belief that every individual deserves the opportunity to thrive. They prioritize a client-centered approach, working closely with each person to develop a personalized plan of action based on their unique circumstances and goals. The dedicated staff consistently demonstrate a remarkable capacity for empathy and understanding, creating a welcoming and supportive environment for those seeking assistance.

Location and Contact Information

Address: 4545 Delta Fair Blvd, Antioch, CA 94509, United States

Phone: 8775054630

Website: co.contra-costa.ca.us

Google My Business Reviews: This company boasts 344 reviews on Google My Business, reflecting a high level of community satisfaction. The average opinion is 3.7/5, suggesting a generally positive experience for those who have utilized their services.

Client Testimonials (Illustrative)

While specific testimonials cannot be directly attributed due to privacy considerations, the feedback consistently highlights a commitment to outstanding customer service and a willingness to go the extra mile. Individuals have described being treated with dignity and respect, and appreciate the supportive and encouraging atmosphere. Many have noted the exceptional dedication of staff members, particularly those who remained late to assist with complex situations – a sentiment that speaks volumes about the organization’s values. The feeling of being truly helped and supported seems to be a common thread throughout the positive feedback received.

Key Features and Accessibility

Employment & Human Services distinguishes itself through several key features. Beyond its comprehensive service offerings, the organization’s commitment to accessibility is paramount. The physical facilities are designed to accommodate individuals with disabilities, ensuring that everyone can access the resources they need. Furthermore, the staff’s responsiveness and dedication are consistently praised, creating a sense of trust and confidence among clients. The organization's presence within Contra Costa County allows it to effectively serve a diverse population with a wide range of needs. Their focus on individualized support and collaborative partnerships contributes to their success in empowering individuals to achieve lasting positive change. The ongoing commitment to community engagement further solidifies their role as a vital resource for residents.

👍 Reviews of Employment & Human Services

jamie D.

5/5

Very helpful and very supportive when you have a need or emergency situation

Lewis D.

5/5

Outstanding customer service. The receptionist stayed later to work with me. I couldn't have been helped any better. No names, but it starts with a V. Treated like fam.

Kevin D.

5/5

Everybody I spoke with was surprisingly helpful, uncommonly understanding, and, above all, very nice at this location. The same can't for the Ellenwood location. At some point I called, and a young man had the nerve to hang up on me after becoming short tempered with me as I was attempting to explain my needs. That being said, all employees inside that I spoke with were much more pleasant and helpful. Including that I should file a report, which I would like to do soon...

john W.

1/5

They are very rude and and inhumane, and supremely unconstitutional.

S B.

1/5

You will wait for hours just for them to tell you that they can’t do anything because they have no case workers in their office. Pointless office. the only benefit I see is for anyone that’s homeless or the elderly that can’t fill out an online application. There needs to be more help since the benefits phone system hangs up on you no matter what time you call and always say their call volume is too high. Highly upset I wasted my whole morning just for them to tell me to call the same phone number I’ve been calling this whole time and keep getting hung up on!!!

JustKiddin'

1/5

You can't even wait on hold it says they're too busy to have anyone come to answer but doesn't give me the option to even wait on hold I'm willing to wait an hour but hanging up the phone call and not letting me even wait on hold and telling me to call back at another time is not fair and the fact that there is no way to wait on hold for an actual representative is not okay in the first place but not even giving me the option I don't understand when I call back it's still going to be busy that doesn't make any sense. Just give me a number to wait in line or let me leave a call back number but don't just forcibly make me have to hang up so that I can't wait for the next available person that's my choice. Or allow us to leave our phone number that we will answer and have someone call us back at the earliest convenience and call people back in the order that they called simple as that but expecting someone to be able to call back at another time which they don't know is going to be busy or not It's not okay you don't get to determine whether or not I'm willing to wait for the next person you also don't determine how long that wait's going to be so how am I supposed to know when to call back if I don't know how long it's going to be how many people are in front of me none of that which I would get from at least waiting. They must be understaffed to the point they even answer phone calls and don't have enough case workers as well since they didn't even assign me a case worker but still sent out this fake paperwork because MCSC CF May RC Only is not a human being so how are they assigned as my case worker and the phone number listed is the same number as the building which they can't even answer who am I supposed to contact about my case this is ridiculous because a lot of people depend on these services to eat food or survive and they can't even assign people to cases or answer the phones they need to post some hiring signs because I already know how many people are struggling to find work if they really need just someone to answer some phone calls.

Andres P.

1/5

I tried calling for info and the dude answered with a monotone ass voice greeting me and when I was trying to ask about stuff he just cut me off by hanging up on me.

James R.

3/5

I wish you could receive phone calls from a teller. And why don't they have workers at this office? It's really difficult trying to get a hold of somebody on the phone. Especially a real live person. That is difficult as EDD though.