Eastlight Community Homes - Braintree

Address: Eastlight House, Charter Way, Braintree CM77 8FG.
Phone: 03301280330.
Website: eastlighthomes.co.uk.
Specialties: Housing association.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 176 reviews on Google My Business.
Average opinion: 2.5/5.

Location of Eastlight Community Homes

03301280330

Eastlight Community Homes, located at Eastlight House, Charter Way, Braintree CM77 8FG, is a housing association that offers various housing solutions. You can easily reach them by phone at 03301280330 or visit their website at eastlighthomes.co.uk. This organization has a wheelchair-accessible car park and entrance, making it convenient for people with mobility challenges.

When it comes to Specialties, Eastlight Community Homes focuses on providing quality and affordable housing options. They cater to a wide range of residents, ensuring their housing needs are met. The association is dedicated to building strong communities and creating sustainable living environments.

There are 176 reviews on Google My Business for this company, with an average opinion of 2.5/5. It is important to read through these reviews to understand the experiences of other customers and gain a well-rounded perspective of the services provided.

Eastlight Community Homes stands out due to its:

1. Location: The association is situated in Braintree, providing easy access to local amenities and transport links.
2. Accessibility: With wheelchair-accessible facilities, the association demonstrates a commitment to inclusivity and meeting the diverse needs of its residents.
3. Affordable housing: Eastlight Community Homes offers a selection of reasonably priced housing options, catering to various budgets.

If you are looking for a housing association that focuses on community and affordability, Eastlight Community Homes is a great option. They have a strong presence in Braintree and are dedicated to providing quality housing solutions. To learn more about their offerings, we recommend visiting their website eastlighthomes.co.uk and getting in touch with their team to discuss your specific housing needs. Don't hesitate to contact them via phone or their online contact form.

Reviews of Eastlight Community Homes

Terri Goode

1/5

Apparently the leak your contractors caused which is spreading mold and damp and still leaking for over a week now is not an emergency so water can keep going into electrics and house with two asthmatics can keep getting mouldy
No concerns about tenants whatsoever!
The lady in emergency out of hours is disgraceful

Jasmine Aricioglu

1/5

My partner moved into her flat 2 and half months ago and was left with the previous occupants debt with British Gas , my personal thoughts on this is I don’t think it should of been left down to her sort out , she is still 2 and half months later with no gas which means no hot water no heating and it’s still not being sorted imagine being given a place to live where you can’t even take a shower 2and half months down the lie it’s disgusting how these Hosuing associations are neglecting their tenants

Paul Gatter

1/5

Avoid at all cost never accept a home from these. Think it's acceptable for me and my son to move into a new build property with a gas leak from the meter for the last 10 months. They never complete any repairs waisted 9 months for repairs to be done to a new build and still have repairs outstanding from the day I moved in back in August 2023. There just out for there money and to pay there staff that can't even do there jobs

David Hughes

1/5

They house dangerous criminals in residential areas near children's schools and do not return phone calls or emails. They hide behind support lines and legislation as their defense with no substance or resolution to what they are saying. They think it is acceptable for a tenant to be arrested by armed police and then tell the pubic the tenant is not dangerous! Worst customer service particularly the local housing officer, Sue Colyer who takes weeks and days to return calls despite telling her your children are terrified!

Mrs B

2/5

Goodluck trying to get any repairs done or emails answered! Like the time everyone on my road had a new kitchen apart from my property! Had to fight so hard to get them to apologise and actually give me what I was entitled too! Also when you ask what your service charge covers, in detail, you get ignored! I'm still waiting for a reply to an important email that was sent and received by them on the 15th may! Absolute joke of a social housing society!

Ellie Massink

1/5

Avoid at all cost. They don’t care if tenants are left in mould and damp conditions. In fact they don’t care what condition you or your property is in as long as they are getting paid.

The customer service is shocking! My 5 month old daughter could do better!

They make out like your liar until you prove them wrong with evidence.

They can’t take fault for anything.

They are by far the worse housing association I have ever ever been involved with.

I left 3 days before Christmas 2023 due to having literal puddles in my bedroom and at the time I had a new born baby! Again Eastlight couldn’t care in the slightest.

Kay

1/5

Extremely disappointed with East Light. Raised a health and safety complaint about an exceptionally over grown garden in April, which is disgusting and breaking through the fences and is very dangerous. Still nothing has been done. So disappointed!!!! Disgrace!

Kerry Sparton

5/5

I had an issue with not being able to lock my front door I called easltight and spoke to a guy called ben who was really helpful and sent a guy out the same day within 2 hours a guy called chris arrived and sorted it out .I was really impressed with the level of service I received.