Delta County Human Services - Delta, Colorado

Introduction

Delta County Human Services, situated at 320 W 5th St, Delta, CO 81416, United States, is a vital community resource offering a wide array of social services. This comprehensive guide will delve into the main services provided, the facility's location and accessibility, distinctive features, practical information, and positive aspects highlighted in client reviews.

Main Services

• Child Support Services: Delta County Human Services assists in establishing paternity, setting and enforcing child support orders, and processing child support payments.
• Child Welfare: The agency protects vulnerable children through investigations of abuse and neglect, foster care placements, and family reunification services.
• Financial Assistance Programs: They administer various financial assistance programs, including:
  • Colorado Childcare Assistance Program (CCCAP) for childcare subsidies
  • Financial Assistance for Disabled Adults, such as the Supplemental Security Income (SSI) program
  • Supplemental Nutrition Assistance Program (SNAP) for food assistance
• Reporting Suspected Abuse/Neglect: Delta County Human Services provides a means to report suspected adult, elder, or child abuse or neglect.
• Foster Care: The agency recruits, trains, and supports foster families in Delta County.
• Community Outreach and Education: Through the ReachWell mobile app, the agency keeps families informed about service outages, events, and program changes.

Location and Access

The facility is located in downtown Delta, CO, at the intersection of W 5th St and N Main St, adjacent to the Delta County Courthouse. It is easily accessible from CO-92 and CO-133.

• Parking: A wheelchair-accessible car park is available on-site, with additional parking nearby on W 4th St.
• Public Transportation: The Delta County Regional Transportation Authority (DCRTA) bus service stops near the facility.
• Accessibility: The building features a wheelchair-accessible entrance, ensuring accessibility for all clients.

Featured Characteristics

• Professional Staff: Delta County Human Services employs a dedicated, trained staff committed to providing quality services and support to the community.
• Multilingual Services: Bilingual staff and interpretation services are available to accommodate the diverse population of Delta County.
• Confidentiality: The agency prioritizes the confidentiality of client information, ensuring a safe and supportive environment for all individuals seeking assistance.

Practical Information

• Hours of Operation: Monday - Friday, 8:00 AM - 5:00 PM (closed on major holidays)
• Contact Information: Phone - 970-874-2030, Website - deltacounty.com
• Emergency Services: In case of an emergency, please contact local law enforcement or dial 911. For after-hours emergencies related to child or adult protective services, contact the state hotline at 1-844-264-5437.

Positive Aspects from Reviews

With an average rating of 3.5/5 from 105 Google My Business reviews, Delta County Human Services receives praise for:

• Professional and caring staff members
• Efficient and helpful services
• Clean and well-organized facilities
• Convenient location and accessible parking

Client testimonials emphasize the agency's commitment to providing valuable resources and support to the Delta County community.

👍 Reviews of Delta County Human Services

Mackenzie K.

1/5

If you could give negative stars, this place deserves it. There is zero communication, even if they give you a time limit on getting things in, they won’t tell you. They don’t put information in the first time you tell them then say you never said the info. Take way to long sometimes so long you have to start the whole process over. They are extremely rude, I haven’t had a single nice or helpful person in years.

Jc H.

1/5

I've applied once every 6 months for the last 3 to 4 years. I think diagnosed with intermittent explosive disorder and they won't give you a medical exemption for disability for food stamps. You don't even give you a paper for your doctor to fill out so you can get food stamps The only way you could get any kind of form is if you're trying to get that aid to the needy and disabled. They never call you when they say they will. The ladies at the front desk are 9 out of 10 times rude never speak up so you can hear them through the glass even if you tell them you have a hearing problem. The director Anne Gallegos it's so far the worst director this county has ever had.

Lauri M. G.

1/5

I needed help faxing a document to the CancerCare center, but they don't provide actual humann services unless you are on a welfare program. Very disappointed! But you know who does provide actual human services? The library! They helped me without ever even asking if I had a library card.

Amanda H.

1/5

2 workers I've encountered at the front desk are the most hateful lazy and unprofessional people I've ever heard of working in human SERVICES. Heaven forbid they have to answer anyone on the other side of that glass... And don't bother expecting them to handle it personal info privately or properly! How you lose confidential paperwork is beyond me..... Multiple times.. And expect attitude if you ask them to do anything.... Literally the anything, Especially by the one miserable woman that I've had the pleasure of having to bother and get attitude from on several occasions for expecting mealry standard front desk help. Some of these workers really need to reconsider working in a human resources position.... I didn't force anyone in their position... Pretty sure of that and I especially never asked ANYTHING out of their pay grade, but I sure was treated that way!

Breanna A.

5/5

The lady that helped me was very very nice. Most of the staff is always willing to help out with a smile on their faces. The building is always clean and smells really good. Not much of a waiting area, so when you talk to them everyone in there can hear you, but other then that it's really nice.

Aspen L.

1/5

Zero to no communication from this office. Documentation had to be sent over twice with three follow up calls to try to get a response. First packet of information was faxed March 31, 2022 still no response May 2022. Faxed packet again. Tried to confirm it was received from their office, no response. No sense of urgency or compassion from this office.

Va J.

1/5

2 years ago I got misty as a case worker for medicaid. I was pregnant and needed help. Couldnt reach her, barely received calls back and then received mail saying I was denied due to lack documents. I had everything saved, screenshots of emails, who I saw when I hand delivered documents and a call log of ALL the times Misty didnt answer or return my calls. Whoever corrected this issue is a blessing and I wish I could remember her name and may her pillow also be cool. Ive also applied for foodstamps twice, but unfortunately Misty was the lead and knew she wasnt going to help me.

Katrina W.

3/5

I'm grateful for when I had Medicaid but they keep messing with me. One month I'll be covered and the next month not. I thought they go by annual income. So not being able to get my diabetes meds is horrifying