Chinatown Service Center - Monterey Park, California

When searching for essential services in Monterey Park, California, Chinatown Service Center stands out as a notable entity located at Address: 112 N Chandler Ave # 105, Monterey Park, CA 91754, United States. This organization, which operates under the phone number 626-293-8733, offers a range of social services to the community, making it a vital resource for those in need.

One of the key features of Chinatown Service Center is its accessibility. The center boasts a wheelchair-accessible car park and an entrance that is fully accessible to individuals using wheelchairs. This commitment to inclusivity ensures that all members of the community can benefit from their services without barriers.

For those looking to gather more information, Chinatown Service Center's website, cscla.org, provides a wealth of details about their programs, services, and how to engage with them. The website is a valuable tool for anyone seeking to understand the scope of their offerings.

Customers and potential clients have left 21 reviews on Google My Business, which reflects a fair amount of feedback about the center's operations. The average opinion is a commendable 3.5/5, indicating a generally positive experience among those who have interacted with the center. This suggests that while there might be room for improvement, the center is recognized for its efforts and contributions to the community.

For anyone considering reaching out to Chinatown Service Center, it's advisable to visit their website for detailed information on the services they offer, how to contact them, and any upcoming events or programs. Their dedication to providing social services is evident, and they appear to be committed to serving the diverse needs of the community.

👍 Reviews of Chinatown Service Center

D C.

1/5

My non English speaking relative had asked me to call this establishment to inquire the application needed for the Medicare savings program. My first call was made on 7/11 around 12PM and the call was answered by a female staff who spoke Mandarin. She was very rude and reluctant to relay any information during this brief 3 minute conversation and had requested for me to call back next week as Mrs. Yang was on vacation. Today, 7/18, I called again on 12:40PM and the same staff answers the call. Again, I told her I was asked by her to call back this week to see if Mrs. Yang was available. She responded in a patronizing tone stating “of course she is available. What do you want from her”. I repeated my inquiry from last call and informed that my relative is oversea at this time and that is why I am the one calling. Her response again was extremely condescending. I told her if I knew the answer I wouldn’t be calling in the first place.
I never dealt with these service centers prior but their purpose is to provide answer and service to the underserved community but yet they have these staffs that doesn’t have the fundamental mannerisms and social skills. I will never recommend anyone to use their service.

Dave M.

5/5

They always take me in fast and friendly way

王安安

1/5

Without even letting me finish the question I was asking, the receptionist started yelling at me complaining I'm asking the wrong question. She refuses to listen to my explaining what I needed to know then got mad at me even calling. I asked why her attitude was like this, and I pleaded for help from her as also a Chinese person to help me as a Chinese person in this country as a community, she hanged up on me.

serena F.

1/5

The office is extremely unprofessional, especially Elaine makes it repeatedly offensive remarks for disabled individual. When complaint is made to her supervisor Rebecca, no action has been taken and Elaine continues with her irradical behavior. Do you have significant language and culture a barrier. In particular, Elaine cannot even understand a simple job description. They are in no position to assist disabled people and should not be given any funding

AES S.

1/5

Very bad service, leave you on phone for long time and disconnect, try several time all like that, the woman answer the phone is very rude with no manners, treating people like garbage 😱😱😱

Stanley M.

5/5

Great community nonprofit, serving those in need.

dongtao C.

5/5

Professional and efficient service, first-class attitude

Heather D.

5/5

Nice