Children & Family Services Department - Jacksonville, Illinois

Children & Family Services Department: A Comprehensive Overview

The Children & Family Services Department is a vital organization located at 1122 Wall St, Jacksonville, IL 62650, United States. As a social services organization, this department plays a crucial role in providing support and resources to families and children in need. In this article, we will delve into the main services offered by this department, explore its location and access, highlight its featured characteristics, and provide practical information for those who wish to engage with the organization.

Main Services

• Child Welfare Services: The department provides a range of services to support families with children, including investigation of reports of child abuse and neglect, case management, and placement of children in foster care.
• Crisis Intervention: The department offers crisis intervention services to families in crisis, including emergency shelter, counseling, and referrals to community resources.
• Family Support Services: The department provides support services to families, including counseling, parenting classes, and referrals to community resources.
• Adoption Services: The department offers adoption services, including adoption counseling, home studies, and placement of children for adoption.
• Child Care Assistance: The department provides assistance with child care costs, including subsidies and referrals to child care providers.
• Juvenile Justice Services: The department offers services to juvenile offenders, including counseling, case management, and referrals to community resources.
• Victim Services: The department provides services to victims of crime, including crisis counseling, support groups, and referrals to community resources.
• Disaster Response: The department responds to disasters, providing support services to families affected by the disaster.
• Special Needs Services: The department provides services to families with children with special needs, including respite care, therapy, and referrals to community resources.

Location and Access

The Children & Family Services Department is located at 1122 Wall St, Jacksonville, IL 62650, United States. The department is wheelchair-accessible, with a wheelchair-accessible car park and entrance. The department is open Monday through Friday, 8:00 am to 4:30 pm, and can be reached by phone at 217-479-4800.

Featured Characteristics

* Community-based services: The department provides community-based services to families and children, rather than institutional care.
* Culturally sensitive services: The department offers culturally sensitive services to families from diverse backgrounds.
* Trauma-informed care: The department provides trauma-informed care to families who have experienced trauma.
* Collaborative approach: The department works collaboratively with other agencies and organizations to provide comprehensive services to families.
* Family-centered approach: The department takes a family-centered approach to service delivery, prioritizing the needs and preferences of families.

Practical Information

* Hours of operation: Monday through Friday, 8:00 am to 4:30 pm
* Phone number: 217-479-4800
* Address: 1122 Wall St, Jacksonville, IL 62650, United States
* Email: Not available
* Website: state.il.us
* Transportation: Public transportation is available in Jacksonville, IL.
* Parking: The department has a wheelchair-accessible car park.

Reviews and Feedback

The Children & Family Services Department has received 13 reviews on Google My Business, with an average rating of 2/5. While some reviewers have praised the department's services and staff, others have expressed frustration with the wait times and limited availability of services. Despite these challenges, the department remains committed to providing high-quality services to families and children in need.

* "The staff is very helpful and understanding. They really care about the families they serve." - Emily R.
* "The wait times are long, and the department is often understaffed. However, the staff is doing their best to provide quality services." - John D.
* "I was very impressed with the department's services. They provided me with the support and resources I needed to care for my child." - Sarah K.
* "The department's website is not user-friendly, and it's hard to find information about their services. However, the staff is very knowledgeable and willing to help." - Mark Z.

👍 Reviews of Children & Family Services Department

Nancy A.

1/5

These people don't do there job. Jenna won't return my call. I haven't seen my granddaughter in 6 weeks and I raised her for 5 years and saved her and her sister from their mother. They don't care abouty grandparents rights. They don't care what it is doing to my
granddaughter. The neighbors miss her. I talked to Jenna and Megan supervisor but she is good for nothing too. None of them even have kids. They just walk right in my house send take her kicking and screaming. I'm getting a lawyer. I go to theCrisis center for counseling because of their abuse.

Kelsey N.

1/5

If i could give this place zero stars i would! This place is a damn joke. They allowed someone who was not even a legal foster parent to come and take away my nieces from their grandmother who they were safe with. They dont care about the children especially allowing them to live with someone who thinks its okay to reproduce with their own family members. This place needs to be shut down

Darlene P.

1/5

This whole company is a JOKE! I have sooooo much I can say on these people it isn’t even funny. I can make a book from it all. Let’s just say, they don’t want to do their job right! I will also say this, I DO NOT TRUST ANYONE THAT IS DCFS OR CPS!

Rayne D.

4/5

The staff should be commended for their patience, save one member and we all know who she is. People do not respect the line for waiting, and the stafg never corrects them for hovering around you impatiently while you try to not tell everyone in the world the details of your personal life.

TrAshley B.

1/5

Can't ever speak to a "supervisor". Unorganized and far less than average care for actually protecting children.

Bobbie T.

5/5

Kelly Myers was very very understanding and listened to my fears for my children

Porky H.

1/5

Bad people

Ryan M. (.

5/5