Catalight - Walnut Creek, California

Address: 2730 Shadelands Dr, Walnut Creek, CA 94598.

Website: catalight.org
Specialties: Non-profit organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 69 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Catalight

⏰ Open Hours of Catalight

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

Catalight: A Comprehensive Guide

Catalight is a renowned non-profit organization located at 2730 Shadelands Dr, Walnut Creek, CA 94598. This organization is dedicated to providing exceptional care and support services to individuals in need. The company's commitment to excellence and its wide range of specialized services have earned them a solid reputation in the industry.

Specialties and Services

Non-profit organization: Catalight is a non-profit organization that focuses on providing comprehensive care services to individuals in need.

Other Points of Interest

Wheelchair accessible entrance: The organization ensures that all individuals, including those with disabilities, can easily access their premises.
Wheelchair accessible parking lot: Catalight provides convenient parking facilities for individuals with disabilities, ensuring a seamless experience.

Opinions and Reviews

Catalight has received a total of 69 reviews on Google My Business, with an average rating of 3.4/5. Many reviewers have praised the organization's commitment to providing high-quality care and support services. One user shared, "I am very satisfied with my experience with Catalight Care Services. The team has been consistently supportive and responsive to my needs." Another reviewer mentioned, "The clinicians are professional, empathetic, and skilled, making a significant difference in my care."

Additionally, the organization's seamless coordination and communication between services have been highly appreciated by their clients. Many users have found the resources and tools provided by Catalight to be incredibly helpful in managing their health and well-being.

Recommendation

For anyone seeking comprehensive care and support services, Catalight is an excellent choice. Their commitment to providing high-quality services, combined with their dedication to ensuring accessibility for all individuals, sets them apart from other organizations in the industry.

If you are in need of non-profit organization services, we highly recommend visiting catalight.org to learn more about their offerings and how they can assist you. Don't hesitate to contact them through their website or by visiting their location at 2730 Shadelands Dr, Walnut Creek, CA 94598. Experience the difference that Catalight can make in your life today

👍 Reviews of Catalight

Zaid A.

5/5

I am very satisfied with my experience with Catalight Care Services. The team has been consistently supportive and responsive to my needs. The clinicians are professional, empathetic, and skilled, making a significant difference in my care. The seamless coordination and communication between services ensure comprehensive support. The resources and tools provided have been incredibly helpful in managing my health and well-being

malinda L.

5/5

We have been with Catalight for about 5 months now and we have had nothing but good experiences. My daughter is doing in home therapy and she has already met some of the goals we have made for her and I'm noticing some positive changes. They are easy to communicate with and her therapist and pleasant and punctual. So happy for their help!

Julia A.

5/5

I’m saddened to hear about the negative experiences other parents have had with Catalight Care Services, but I want to share that the support my child and family have received has been nothing short of incredible.

The clinical team is made up of truly professional and compassionate individuals who go above and beyond to ensure their clients' well-being. The care and attention we've experienced have been outstanding, and I am deeply appreciative of the impact they’ve had on our family.

Bianca L.

4/5

Despite what I am reading, it's so unfortunate that others have had bad experiences. We have had a fast turn around with clarifying questions and concerns and the experience has been great for us so far. Not sure if it's because my son received services before the many changes I hear Catalight & Kaiser have implemented since 2023.

We're very happy with how things are going!

Yareida B.

5/5

The services we are receiving from Catalight have been exceptional . We work with a group of kind and knowledgeable professionals that are open to question and suggestions. I see the progress everyday and the positive impart Catalight's support has had in assisting our family on the right path . Thank you for all you do !

Lydia J.

5/5

For the past year almost 2 , everyone has been helpful and respectful to my child and family, always providing amazing support, and helping my child reach his goals. Thank you Catalight - Walnut Creek!

Steven W.

5/5

My child has been a client of Catalight since being diagnosed with autism. The team has been very professional and supportive since we started using their services. I highly recommend their organization and look forward to continuing our relationship.

JJ H.

1/5

My child receives ABA therapy, and my insurance works with Catalight. Catalight connected us with Circle ABA. After our insurance changed and we had to pay for services out of pocket, we discovered that Circle ABA was overcharging us by at least 50%. For a one-hour telehealth session via Zoom, they had the audacity to charge us $1,200 for a parent coaching session. We disputed this with our insurance, and the entire process took six months for them to admit fault and correct the bill. I spent countless hours fighting the overcharges. It was stress I didn’t deserve! I spoke with many people at Catalight, most of whom just told me to pay up without investigating the charges, saying the bill looked correct. Finally, after seven months of tears, pain, and suffering from constantly being transferred and trying to reach anyone helpful, they admitted I was being overcharged!

However, during the dispute with insurance, they sent us to collections, and since then, I’ve been receiving harassing calls from the collection agency. I paid the corrected bill (which was still an outrageous $550 for one hour of parent coaching!), yet today, I received another call from collections claiming I still owe money! This has to stop! Stop overcharging parents who are trying to support their kids and do your job! Why am I still being hounded by collections after I’ve paid?

I reached out to both Catalight staff and the collection agency, and it appears there’s an error somewhere, but I’m the one who has to deal with it! I’m writing this review because I am still in collections for no reason!