Business Consumer Alliance - Reseda, California

Business Consumer Alliance (BCA) is a non-profit organization dedicated to promoting business ethics and resolving consumer disputes. Established in 1928, BCA has been serving the community for over 90 years, building a reputation as a reliable resource for both businesses and consumers. The organization is located at Address: 18631 Sherman Way, Reseda, CA 91335, United States.

As a consumer advocacy group, BCA's primary goal is to maintain a fair marketplace by providing education, dispute resolution services, and business evaluations. The organization is committed to protecting consumer rights, and it strives to create a positive business environment that encourages ethical business practices.

One of the key features of BCA is its comprehensive business evaluations. The organization collects and analyzes data on businesses, including customer complaints, government actions, and other relevant information. BCA then assigns a letter grade to each business based on its performance, which helps consumers make informed decisions when choosing products and services.

BCA also offers dispute resolution services that allow consumers to file complaints against businesses. The organization acts as a mediator between the parties, working to resolve disputes in a fair and impartial manner. BCA's dispute resolution services are free of charge, making them accessible to all consumers.

The organization's website, Website: businessconsumeralliance.org, provides a wealth of information on consumer rights, ethical business practices, and dispute resolution. The website also features a business directory that allows consumers to search for businesses by name, location, or industry.

BCA's physical location is wheelchair-accessible, with a car park and entrance designed for people with disabilities. The organization is committed to providing equal access to all consumers, and it takes steps to ensure that its facilities are accessible and welcoming to everyone.

In terms of reputation, BCA has received mixed reviews from consumers. The organization has 6 reviews on Google My Business, with an average rating of 2.5/5. Some consumers have praised BCA for its helpfulness and responsiveness, while others have criticized the organization for its slow response times and lack of effectiveness. However, it's important to note that BCA is committed to continuous improvement and takes consumer feedback seriously.