Baskin-Robbins

Friendly customer service, this place is clean. Gold medal ribbon was delicious. One scoop was $2.99 and two scoops were $5.00. Not crowded on a Sunday afternoon. Staffs were patient enough to give us time to choose from multiple flavors. Free parking space available but less spots for this area. Good place to get ice cream, milkshake and donuts.

I ordered on Uber Eats. They accepted and started preparing the order. After the delivery person was dispatched and at the store, they called to tell me that the item i ordered is not available. This was half an hour after they accepted and "started" the order. They won't cancel it. So, I had to. And now I am being charged to compensate the store and the delivery person for their time. What the actual hell?

Never had much ice cream from here but I decided to go! The Reese’s Peanut Butter Cup ice cream is sooo good! You get three huge scoops for $6! Worth it! I will be trying others! The staff could smile a little more when serving.

Usually my summer place to go for late night ice cream,milkshake and smoothies. I usually prefer the chocolate ice cream and shake or worst case gold medal. Though I tried other flavors, chocolate seems to be the best while pistachio is the worst according to me. Ambience is nothing much to describe as such. Union city cops do frequent this place at night for quick coffee as it's a 24 hr outlet. The staff though keeps on changing every year.

Very very very bad. I ordered on uber eats at 1:30 am cuz this was the only place open. And I placed 6 orders of Hash browns, 1 bagel mini and a coffee and I only got the coffee and bagel mini. Such unprofessional service. This is not the first time this has happened, the last time I had ordered ice cream as they also have Baskin robins and they didn’t have anything available at all. If they can’t provide the items they have on the menu then what’s the point of operating. I don’t even wanna give one star. Very poorly managed.

Don’t order online … they never update their menu or let their customers when they ran out of something. Their presentation and sizes are always wrong and messy. It sucks it’s the local spot around and good luck getting a refund when you do any online delivery.

The worst customer service I have ever come across, I had been here just few minutes ago, and waited patiently for 15 to 20 minutes as the person was taking care of other customer, but once that person leaves and even after me calling me excuse for twice still he didn’t respond, when I mentioned him I am waiting here for 15 minutes his answer was so pathetic, he says me “so what can I do”? Is this what a customer service is? Is this what a customer should be replied even after waiting for 15 minutes at the mid night when there is no busy time as well. So pathetic service. Hope you change the person!