AAA Los Banos Branch - Los Banos, California

AAA Los Banos Branch: A Comprehensive Overview

The AAA Los Banos Branch, strategically located at 1451 W Pacheco Blvd H, Los Banos, CA 93635, serves as a vital resource for residents and businesses in the Los Banos area. Connected through the phone number 209-827-5000 and accessible via their website at mwg.aaa.com, this branch provides a wide range of automotive and personal insurance services, alongside security system solutions. It’s a trusted partner for individuals seeking comprehensive protection and peace of mind.

Branch Details and Contact Information

Address: 1451 W Pacheco Blvd H, Los Banos, CA 93635, United States
Phone: 209-827-5000
Website: mwg.aaa.com

Specialties Offered

• Insurance Agency: AAA Los Banos Branch specializes in a diverse portfolio of insurance products, catering to various needs.
• Auto Insurance Agency: They offer competitive auto insurance rates and comprehensive coverage options.
• Home Insurance Agency: Protecting homes and families is a core focus, with tailored home insurance plans available.
• Life Insurance Agency: Providing financial security for loved ones through life insurance policies.
• Motorcycle Insurance Agency: Dedicated to the unique needs of motorcycle riders, offering specialized insurance coverage.
• Renter’s Insurance Agency: Protecting personal belongings and providing liability coverage for renters.
• Security System Supplier: In addition to insurance, the branch also supplies and installs security systems, enhancing safety and security for clients.

Accessibility and Amenities

AAA Los Banos Branch is committed to providing a welcoming and accessible environment. The facility boasts a wheelchair-accessible car park, ensuring convenient access for all customers. Furthermore, a wheelchair-accessible entrance is available, adhering to ADA guidelines and promoting inclusivity. This dedication to accessibility reflects a commitment to serving the entire community.

Customer Feedback and Reputation

The AAA Los Banos Branch has garnered positive feedback from its clientele, as evidenced by its 195 reviews on Google My Business. The average opinion is 4.3/5, indicating a consistently high level of customer satisfaction. Customers frequently commend the professional service and knowledgeable staff. Many highlight the responsiveness and helpfulness of the agents, particularly Jorge and Brian, who consistently go above and beyond to assist clients with their insurance needs. The branch’s reputation centers around providing straightforward answers and personalized attention, fostering trust and loyalty among its customers. The positive experiences shared by clients demonstrate a strong dedication to customer service and a commitment to meeting individual requirements. It appears that the staff strives to build lasting relationships with their clients and address their concerns effectively. The willingness to assist with policy changes and provide clear explanations contributes significantly to the positive feedback received.

What to Expect When Visiting

When visiting the AAA Los Banos Branch, individuals can anticipate a professional and courteous environment. The staff, including agents like Jorge and Brian, are known for their expertise and willingness to assist with a wide range of insurance-related inquiries. Whether a client needs to review their existing coverage, obtain a quote for a new policy, or explore options for adding a vehicle to their existing plan, the branch is equipped to provide comprehensive support. The process is generally described as efficient and hassle-free. The branch’s commitment to accessibility further enhances the customer experience, ensuring that all individuals can comfortably navigate the facility and receive the assistance they need. The combination of knowledgeable staff, convenient amenities, and a focus on customer satisfaction makes the AAA Los Banos Branch a reliable and valuable resource for insurance and security solutions. The longevity of relationships, as evidenced by clients like the daughter who has utilized AAA services for years, underscores the branch’s dedication to long-term client relationships and a commitment to consistently meeting customer needs.

Recommended Information for Prospective Clients

• Insurance Needs Assessment: Before visiting, it’s advisable to clearly define your insurance needs and priorities.
• Policy Review: If you already have an insurance policy, bring it with you to facilitate a thorough review.
• Documentation: Gather any relevant documentation, such as driver’s licenses, vehicle registration, and proof of residency.
• Questions: Prepare a list of questions you have regarding coverage options, premiums, or policy terms.

The AAA Los Banos Branch stands as a reliable and accessible insurance provider, dedicated to offering comprehensive solutions and exceptional customer service. Its commitment to accessibility, combined with the expertise of its staff, positions it as a valuable resource for individuals and families in the Los Banos community.

👍 Reviews of AAA Los Banos Branch

S L.

5/5

I went into the office to speak with Jorge, regarding my coverage. He helped me go through my coverage and make the changes I needed, also adding a car to the policy.
I have worked with him a lot over the years my daughter also switched to AAA for years.
After I left I had a question and called the Los Banos office.
I spoke with Brian and he answered my question and put me at ease. I really appreciate how professional they are, as well as the young lady that helped me pay for my tags and registration. I would recommend the LOS BANOS OFFICE TO ANYONE WHO NEEDS STRAIGHT ANSWERS.
THANK YOU AAA

Amy

1/5

This morning, I visited Don's Mobile Glass in Merced to address a rock chip in my car's front windshield. Unfortunately, AAA was unable to verify my insurance coverage, despite having my card with the policy number and expiration date. AAA informed me that the verification process could take anywhere from two to 48 hours, which may extend beyond the Thanksgiving holiday weekend and delay my ability to return for the repair. This experience has been quite inconvenient, especially since I never faced such issues with State Farm and live in Los Banos. It’s disappointing, considering that I’ve only been a member for less than a month and left State Farm for AAA. I understand that this is an issue outside of the Los Banos office, however, AAA does not allow reviews on their website.

George S.

5/5

Wow! Hi Jorge thanks for the quick assistance changing insurance from old car to new. Excellent waiting area.

Elizabeth K.

5/5

Great customer service always with a Hello, how my we help you, in and out within 1/2 hour for any service I needed.

Lizz E.

5/5

Very nice people I felt well treated I followed my place in line on que. The DMV lady was awesome and I TOTALLY appreciate her making sure my form was completed properly. I really tried to fill out correctly and to pay attention and she found 2 boo boos so THANK YOU from all the people you've patiently helped it's really made a difference.
Los Banos office Monday

Rosendo N.

4/5

It's good but to expensive it when up 6.9%

Ray P.

5/5

Jorge was very helpful with our niece car insurance needs. We met him within 15mins gave us a quote and execute new policy for our niece. We were out of the office within 30mins.
Very courteous knew what we needed. Highly recommend him. The entire office staff was very nice and accommodating.

Linda N.

1/5

This place is quick to activate a new account but will not follow up with emails, account numbers, membership numbers, nor will have your card shipped to the correct address and when you ask to change it, they say they don’t have access. Called 2 days in a row & they never got back to me until I called the 3rd day. AAA is great but do not do business here.