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Unemployment Department - Conway, Arkansas

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 1500 N Museum Rd # 111, Conway, AR 72032, United States.
Phone: 5017309897.
Website: dws.arkansas.gov
Specialties: Social services organization.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 91 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Unemployment Department

Unemployment Department 1500 N Museum Rd # 111, Conway, AR 72032, United States
☎️5017309897

⏰ Open Hours of Unemployment Department

  • Monday: 8 am–4:30 pm
  • Tuesday: 8 am–4:30 pm
  • Wednesday: 8 am–4:30 pm
  • Thursday: 8 am–4:30 pm
  • Friday: 8 am–4:30 pm
  • Saturday: Closed
  • Sunday: Closed

Unemployment Department

The Unemployment Department, located at 1500 N Museum Rd # 111, Conway, AR 72032, United States, is a dedicated social services organization that provides vital assistance to those in need. With a phone number of 5017309897 and a website at dws.arkansas.gov, the department is easily accessible to the public.

Specializing in offering support and guidance to those facing unemployment, the Unemployment Department is well-equipped to handle a wide range of issues, from filing claims to providing job search assistance. Their dedication to helping individuals and families navigate the challenges of unemployment is evident in their commitment to providing quality services.

In addition to their core services, the Unemployment Department also offers wheelchair-accessible parking and entrance, ensuring that their services are available to all individuals, regardless of their physical abilities. This attention to accessibility is a testament to their commitment to serving their community.

With an average rating of 3.4 out of 5 stars on Google My Business, the Unemployment Department has received mixed reviews from those who have utilized their services. While some individuals have found the department to be helpful and supportive, others have expressed frustration with the bureaucratic processes and limited assistance offered. However, the majority of reviews suggest that the department is a reliable resource for those in need of unemployment support.

Overall, the Unemployment Department is a valuable asset to the Conway community, providing essential services to those facing unemployment. While there is room for improvement in terms of the level of support offered, the department's commitment to accessibility and their dedication to helping individuals and families in need remains commendable.

👍 Reviews of Unemployment Department

Unemployment Department - Conway, Arkansas
Leon R. J.
5/5

One of the places I hate going but they are always there for me

Unemployment Department - Conway, Arkansas
Charlotte H.
1/5

No on ever answers the phone. Waited for 45 minutes in total on hold with no answer!!

Unemployment Department - Conway, Arkansas
Kate J.
3/5

They will help if you ask, but first they will try to tell you they can't help.

Unemployment Department - Conway, Arkansas
Montana Y.
2/5

All I get. Since 7:56 am is a busy dial tone. I understand there's a epidemic. But that phone line should not hang up on me automatically even if queue and call volume is high. Furthermore, I can't reach you first thing? This is absolutely trash on your phone system. Trash.

Unemployment Department - Conway, Arkansas
Matthew S.
1/5

Conway office desk lady said the quiet part out loud today. The website throws an error when I try to submit a claim on every computer, including the ones in the unemployment office. I try to show her this error and she says, "that's unemployment stuff I don't deal with that" Whatever THAT means... And then goes back to her phone call and rudely days "Anyways! Sorry about that Betty!" ...So I write a paper claim. Is told "no one is in the office to process paper claims for at least 5 days". Anyways, I wait days then proceed to check up on my claim due to my lack of trust in these folk- I call the 844 number (after on hold an hour) and they said the Conway office had no record I submitted a paper claim.

Proceed to the Conway office and desk lady says she never got a call. She then says!!!!, "The person I talked to was probably lying; they lie all the time to get you to hang up." She looks through a shoebox of paper and finds my claim- still sitting there. She then says there is still no one in the office to process claims until Thursday - this is on a Monday. Literally there are times where claims are sitting on a desk, for weeks, with no one working on them or planning to, and paper claims are THE ONLY OPTION WHEN THE WEBSITE NEVER WORKS.

Absolutely PURPOSEFUL OBSTRUCTION from this department. A waste of tax dollars and a spit in the face to those in need

Unemployment Department - Conway, Arkansas
Melanie
1/5

Unemployment office in Conway, AR. shouldn't have cut staff in unemployment division. The office is only representing an outreach to job force or workforce agency. Waiting for a hour or longer for a question for the "hotline" is too long. Especially for those looking for a job. The "waiting for longer" wait times isn't right. My suggestion, hire someone local or more people at the "hotline" area. During a crisis like a job is big to those trying to pay bills. The search says call California to get additional help? In other words, after waiting hours on the phone, someone has time to get looped into more time to California?

Unemployment Department - Conway, Arkansas
Charles G.
5/5

Though the person I spoke to was very nice and helpful. I have not heard anything from anyone about my unemployment benefits. I filed four weeks ago. 😏

Unemployment Department - Conway, Arkansas
MIKE
1/5

Absolutely not helpful at all. Everytime I call about a direct and specific question they tell me to call Little Rock. Not one person could help me on the phone or in person for simple questions. Useless. If you can go to another office, do so.

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