Greater Green Bay YMCA - East Side Y - Green Bay, Wisconsin

Liz N.

Adore this Y. We have a family membership and my children have been doing swim lessons here since they were babies, now having one on the Swim Team downtown. The kid watch staff are sweet and attentive and know my children by name. Everyone is so helpful and has a smile on their face.

Brenda K.

Called in to check on a class time. Unfortunately the sign up was under my husband’s email so I could not get in touch. Main number prompts for questions. I selected it and was then told they would transfer me to correct location. They did but rang for 8min. I was driving and just let it go n go! Then decided to try again and listen to prompts all the way through. Was able to select location! I asked the time of 3-5yr old Gymnastics and they could not tell me! Gave my info and still they could not tell me a class time for which was taking place in there facility! Apparently something wrong with there system? They said they could call me back and I said “oh no” you can put me back on hold. I’ll be waiting. Proceeded to wait. Ended up just driving to the facility. Getting my 3 kids under 5yr old out of the car and going inside and seeing three employees at the desk and two people being helped! A lady asked how can I help, “I’m on hold waiting to find out when the 3-5yr old gymnastics is”! She tells me again she’s not sure! Seriously! Of course I’m upset and let her know that The Kroc Center has a calendar with there times on. That would be TO easy to have that info!!? She said “ma'am where not going to go there”! Go there?! Then she tells me just to walk upstairs and ask the girls! They teach the class, the least the members at the front desk can do and help rely some info! Didn’t catch her name but it may have been Karen?:)

Nathan S.

Make sure if you are going to cancel or adjust your membership that you do it 5 days before the first of the month. Otherwise they will bill that full month because you did not give it enough time to “get in the computer” to update the change. Your membership, that you got billed fully for, you also would not be able to use during that period. They also will let prorate the future months to account for the month you were billed for & couldn’t use. I wanted to change my membership to just one if my daughters because the other daughter & I do not use it. I would’ve been billed the full amount for April if I canceled today & not had access to what I paid for. This is shady & not a good business practice & im half tempted to cancel anyway & contest the full charge through my credit card.

James

Good as a low-medium quality adult gym. Don't allow video recording so that is nice, equipment is pretty good. Staff are creepy and mean, whole place hates kids and families with a passion. Just do not have kids near the staff. As an adult I was ok, but as a family we had to quit and go to a family focused gym. Krok Ron by salvation army 8 minutes away is way more family focused and the pool is 20x better. Maybe try there.

Lexi

The workers treated me and my family trash, they were disrespectful and rude, they did not allow us to buy food while being friendly and polite to the others. This place is very disrespectful. This YMCA is not the hype🚫🙅‍♀️.

Cheyenne T.

Called bc I’m new back to the ymca. Got a front desk rep by the name Dawn or Don, not entirely sure. Who was very rude and threw in my face that the question I asked about had been implemented over two years now, very snarky. I told her I was new back to the Y and when I was here before I had to book classes and was wondering why it wasn’t in the app anymore.

I just think there could be friendlier staff who enjoy their jobs, and actually want to answer questions.

Andrey

Great place, the gym is very clean and taken care of. I go to this location all the time.

Timothy M.

Great place: facilities, hours, amenities.
Most of all, fabulous staff!!👏👏💙👏