Factory RV - White Pigeon, Michigan

Address: 710 Sol Morris Ave, White Pigeon, MI 49099.
Phone: 2694642245.
Website: factoryrv.com
Specialties: RV supply store.
Other points of interest: Delivery, In-store pickup, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards, Debit cards, Credit cards.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Factory RV

Factory RV 710 Sol Morris Ave, White Pigeon, MI 49099

☎️2694642245

⏰ Open Hours of Factory RV

Monday: 7 AM–3 PM
Tuesday: 7 AM–3 PM
Wednesday: 7 AM–3 PM
Thursday: 7 AM–3 PM
Friday: 7 AM–3 PM
Saturday: Closed
Sunday: Closed

Factory RV: Your One-Stop Shop for RV Supplies

Located at 710 Sol Morris Ave, White Pigeon, MI 49099, Factory RV is a dedicated RV supply store that has been serving the needs of RV enthusiasts since its establishment. With a phone number of 2694642245 and a website at factoryrv.com, the store offers a wide range of products and services to cater to its customers' demands.

Specialties and Services

Specializing in RV supplies, Factory RV offers a diverse selection of products, including but not limited to furniture, appliances, and accessories. The store is known for its efficient delivery and in-store pickup services, ensuring that customers can easily obtain their desired items. Same-day delivery is also available, further enhancing the convenience for customers. The store's wheelchair accessible entrance and parking lot make it easy for all customers to access the store's offerings.

Factory RV accepts various payment methods, including credit cards and debit cards, ensuring that customers can make their purchases with ease. The store's commitment to providing quality products and services is evident in its 3.1/5 average rating, based on 40 reviews on Google My Business.

Customer Experiences

Customers have shared their positive experiences with Factory RV, appreciating the store's fast delivery and excellent product quality. One customer noted that their order was delivered quickly and the product fit perfectly in their space, while another praised the packaging for being issue-free. These reviews demonstrate the store's dedication to customer satisfaction and the reliability of its products.

As the store's average opinion indicates, there is room for improvement in certain areas. Some customers may find the product selection limited or the prices higher than other options in the market. However, the majority of customers have had positive experiences with Factory RV, making it a reliable choice for RV supplies.

Key Features and Recommended Information

Location: 710 Sol Morris Ave, White Pigeon, MI 49099
Phone: 2694642245
Website: factoryrv.com
Specialties: RV supply store
Other points of interest: Delivery, In-store pickup, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards, Debit cards, Credit cards

For anyone in search of RV supplies, Factory RV is a convenient and reliable option. With its wide range of products, efficient delivery services, and commitment to customer satisfaction, the store is well-equipped to meet the needs of its customers. Although there is room for improvement in certain areas, the majority of customers have had positive experiences with Factory RV, making it a recommended choice for RV enthusiasts.

👍 Reviews of Factory RV

Donna E.

5/5

Ordered on Friday,delivered on Wednesday. Super fast!! Just installed (took about 5 minutes after unpacking). Perfect fit in the space,perfect color and so much better than the jack knife couch that was there!! Packaging was great,no issues at all.Time will tell how it holds up,and hopefully it’ll be around for a long time.

Christian L.

1/5

Do not use Factory RV. Buy instead from Amazon or something local. If your part does not fit, you will be on the hook for return shipping, plus a 10% “re-stocking fee”. I bought a microwave that did not fit, and after making the return, I was able to re-coup only about $150 of the $190 I paid. I do understand a company trying to protect themselves against shipping and operational costs, but customer service was rude and unhelpful, and there are simply better and safer options out there.

Lisa B.

5/5

Fast shipping. We still have not opened boxes as when we got home FedEx driver put in driveway instead of under carport and it started to rain. We work all week so this weekend we will open boxes that we put in garage.

Garrett F.

1/5

Bought a stove from them, it ended up being larger dimensions than we had expected. We reached out to return it and it took them weeks to respond, and when they did they said they would not supply a return label or pay shipping costs and would only issue a refund if given in good condition and would take 10% as a restocking fee. Don’t buy from this place. It’s basically a scam and they’re not helpful or at all professional.

Mike P.

1/5

This company has the worst customer service. Bought a 3500lb axle through Amazon. Used it for 50 mile hauling a side by side that weighs 1100lbs. While driving all 5 studs sheared off. When I contacted the company through Amazon, I was told they only have a 30 day warranty and I needed to contact the manufacturer. I pointed out that a company focused upon customer service would refund my money and they would put in a claim with their supplier. Who has a 30 day refund policy on an axle? I would understand if they sold flash lights or kids toys. Unfortunately the “Manager” said this was their stance, even if we spoke on the phone. What does that mean? Who cares what medium is used. I would bet they are still selling a sub product that may have defective parts during the manufacturing process to customers. If you buy something from these clowns, and there is an issue, they will keep your money and it is your problem. Below is a photo of the axle hub sitting on the road after I lost the tire. I would suggest to find another company to buy your products from unless you like getting messed over!

Ronald G.

4/5

Prices were good and shipped very quickly

Mo

1/5

would not recommend buying from this seller, bought 50 feet of filon and other trim pieces thru amazon, sat in his yard a week before he even bothered shipping, filon came in two rolls with one roll damaged, looked like someone else had returned the roll and factory rv just sent it along to the next dupe, scratches, small rips, crinkled edges, and i had to wait two weeks to get screwed,,, would not recommend buying from this vendor,,, amazon needs to do a better job screening their vendors

j S.

1/5

STAY AWAY! DO NOT DO BUSINESS WITH THIS COMPANY...
I ordered an emergency exit window for my motorhome. This window costs twice what a standard window costs. A product arrived at my home in a very reasonable time. I open the package, wrong product. BAIT & SWITCH? I immediately called and the representative wanted photos in an e- mail, which I did.I told the woman on the phone that I did not want to waste more TIME & MONEY and wanted another option due to their mistake

In the meantime, I can't use my RV, nor show it to buyers because someone in shipping doesn't know their own inventory. I had to order another product from a reliable company.

Twenty days after my initial order I get the correct product that I did not need and Factory RV Surplus claims they are not responsible for their error. YES, YOU ARE RESPONSIBLE.

This is what's wrong with America. No apology, no follow-up that someone made a mistake with the option to MAKE IT RIGHT. I tried to do business with a small American company. No one TAKES RESPONSIBILITY at this company.

I now own my 3rd RV. They would rather force me to pay for their mistake, than gain a lifetime customer. Great business practices. My advice: DO NOT DO BUSINESS WITH Factory RV Surplus, period. I would give Zero stars if I could!