West Oaks Senior Care & Rehab Center - Detroit, Michigan

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West Oaks Senior Care & Rehab Center

Located at 22355 Eight Mile W, Detroit, MI 48219, West Oaks Senior Care & Rehab Center is a reputable nursing home and rehabilitation center that provides top-notch care for seniors. With a phone number of 32556450 and a website at westoaksscr.com, this facility is easily accessible for those seeking information or assistance.

About West Oaks Senior Care & Rehab Center

Specializing in nursing home care, non-profit organization services, and rehabilitation, West Oaks Senior Care & Rehab Center has gained a strong reputation in the area. Their dedication to providing exceptional care for their residents is evident in their wide range of facilities and services.

Key Features and Services

Accessibility

West Oaks Senior Care & Rehab Center understands the importance of accessibility for all individuals. The center offers wheelchair accessible entrance, parking lot, restrooms, and seating to ensure a comfortable environment for everyone.

Meticulous Hygiene Standards

The facility takes pride in maintaining a clean and well-kept environment. Residents can expect their rooms and common areas to be regularly cleaned and sanitized.

Skilled Staff

The dedicated team of professionals at West Oaks Senior Care & Rehab Center consists of experienced nurses, caregivers, and rehabilitation specialists who work tirelessly to ensure the well-being and comfort of their residents.

Reviews and Testimonials

With an impressive 80 reviews on Google My Business, West Oaks Senior Care & Rehab Center has garnered a 3.5/5 star rating. Many satisfied families have praised the facility for its attentive staff and pleasant atmosphere.

One reviewer shared, \"My father has been a resident of this facility for 6 weeks and we have been very pleased with the care that he is receiving so far. The staff has been remarkably pleasant and attentive.\" This sentiment is echoed by numerous other reviewers, highlighting the facility's commitment to providing exceptional care for its residents.

Summary

West Oaks Senior Care & Rehab Center is a highly regarded nursing home and rehabilitation center located in Detroit, MI. With a focus on accessibility, cleanliness, and skilled staff, the facility offers a welcoming environment for seniors in need of care. The center's dedication to customer satisfaction is evident in their 3.5/5 star rating on Google My Business, with many reviewers praising the attentive and pleasant staff.

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"summary": "West Oaks Senior Care & Rehab Center is a reputable nursing home and rehabilitation center in Detroit, MI, offering exceptional care and a welcoming environment for seniors.",
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👍 Reviews of West Oaks Senior Care & Rehab Center

Valary E.

5/5

My father has been a resident of this facility for 6 weeks and we have been very pleased with the care that he is receiving so far. The staff has been remarkably pleasant and attentive. The building is well cared for and the room and the floors are always clean.

Joanna W.

4/5

My mother had been a resident since March 2023. I have been pleased with her care. The building is clean and the staff has alway been friendly to me. I am able to visit anytime I want and I appreciate that because of my schedule at home. My mother’s bed is changed daily. Mom really enjoys the weekly bingo game. There are activities everyday. The social workers are always available to speak with and the physical therapists are wonderful. The building and grounds are old and could use some updating. They also need more staff so for being so short and overworked I think they do a fine job. At 97, this will probably be my mother’s final residence so I’m hoping for good days ahead for her. Thank you West Oaks for your concern and care for my mother.

pernell P.

1/5

My aunt was there recently within the last 30 days and the overall service and care especially midnight was horrible. I called the DON and the business manager and never received a courtesy call until something happened. She had surgery and their for rehab she was only at this place for 2.5 days and I had her d/c. She went to the bathroom along without assistance, calling me at 3am in the morning because she had to go to the restroom and he called button was on for over 1-hour while she waited on her pain medication for the nurse to tell her she's not her only pt; you do not say that to a person in pain. For rehab they put you in a room with a pt that has been their for over 3-years. I would not recommend this place EVER! unless they change administration, sale it but when you call DON or business department, leave a message and not get a call back that's a problem.

Janice

4/5

My sister is here and they are short of workers. But with what they got they do well. I bet if they got the hell they really need their star rating would be 5+ please can anyone go there and see what else they need my sister is 83 and blind. She always looks good and the healthiest I ever seen. They also have some great parties etc. For holidays and other functions to invite family members to see them and how nice they treat the residents. Call channel 4 help me Hank maybe to do a report on their functions or come see fir yourself

Kelly V.

1/5

Only a few staff members are great at what they do management does not seem to care about concerns or complaints I would not recommend flies are all in the room

Shalon T.

5/5

This is a VERY CLEAN facility (NO!! feces or urine odor) on each floor!! YES, RESIDENT SAFETY & WELL-BEING are NO.1 priority!!
Residents ROOM & BED ARE CLEAN, CABLE TV (flatscreen) for each resident. Very impressed with the dedication of resident total care. Residents are offered daily activities, encouraged to participate in group activities to enjoy and greet their new resident neighbors. The food is not your grandma's meals but tasty! Yes, residents have a VARIETY MENU to choose each day. Meals are prepared with nutritional value base on each resident diet. Stephanie Yates, Executive Director, address all concerns with compassion and integrity. (BTW) I'm a former employee.
Yes, I would recommend this facility for a friend or family member.

David P.

5/5

House keeping supervisor Tylinna coleman,She has been most supportive, encouraging and knowledgeable Supervior that have encounter since my family been here. She was very helpful and kind and professional. She deserve a raise and an award for her ability to show that when you care about your job everyone receives the reward if love.

Stephanie Y.

5/5

Our team here at West Oaks are awesome! Very proud of the progress we have made here at West Oaks. The building is clean and the staff go over and beyond providing nurturing quality care. Bring your folks to West Oaks you will be glad you did!
Stephanie Yates, Executive Director.