Service 1 Federal Credit Union - Muskegon, Michigan

Service 1 Federal Credit Union: A Reliable Financial Partner

Service 1 Federal Credit Union stands as a dedicated financial institution committed to providing comprehensive and personalized services to its members. Located at 991 W Broadway Ave, Muskegon, MI 49441, and readily accessible at Phone: 8008799697, the credit union offers a robust suite of financial solutions designed to meet the diverse needs of individuals and families. The organization’s website, Website: service1fcu.com, serves as a valuable resource for members seeking information about accounts, loans, and services.

Specialties and Services Offered

As a Federal credit union, Service 1 Federal Credit Union operates under a member-owned structure, emphasizing community focus and member benefits. Their core competencies include providing a wide range of Credit union services, encompassing deposit accounts, loans, and financial planning tools. They function as a reputable Financial institution, diligently adhering to regulatory standards and prioritizing member security. Specifically, they are a recognized Loan agency, specializing in various lending products including mortgages, auto loans, personal loans, and lines of credit. The institution's structure allows them to offer competitive rates and personalized attention, distinguishing them within the financial landscape.

Location and Accessibility

The physical location at 991 W Broadway Ave, Muskegon, MI 49441 provides convenient access for members. Beyond its physical presence, Service 1 Federal Credit Union prioritizes accessibility, offering a range of features designed to accommodate diverse needs. These include a Drive-through window for efficient transactions, a fully Wheelchair accessible entrance, a dedicated Wheelchair accessible parking lot, and a Wheelchair accessible restroom. Furthermore, the facility provides Wheelchair accessible seating within the branch, ensuring inclusivity for all members. Members can conveniently park their vehicles in the Free parking lot or utilize the Free street parking available nearby. The commitment to accessibility underscores the credit union’s dedication to serving the entire community.

Member Feedback and Reputation

Service 1 Federal Credit Union consistently receives positive feedback from its members, reflected in a Average opinion: 4.4/5 rating on Google My Business. This strong reputation is built upon several key factors. Members frequently highlight the friendly staff and the ease of working with the credit union, particularly when seeking assistance with loans. One notable comment emphasizes the helpfulness of Sue from M.O. at the call center, demonstrating a commitment to responsive and empathetic customer service. The positive experiences reported frequently point to a culture of collaboration and a genuine desire to assist members. The consistent praise suggests a dedication to building strong, long-term relationships with its clientele. The fact that they have 23 reviews on Google My Business speaks to a level of public engagement and a willingness to address member concerns.

Additional Points of Interest

• Women-owned – The credit union’s structure reflects a commitment to diverse leadership.
• On-site parking – Convenience for members is a priority.

Service 1 Federal Credit Union’s operations are characterized by a client-centric approach, aiming to build trust and foster financial well-being among its members. The combination of accessible facilities, responsive service, and competitive financial products positions the credit union as a valuable resource for the Muskegon community and beyond. They strive to provide a secure and reliable banking environment, empowering members to achieve their financial goals.

👍 Reviews of Service 1 Federal Credit Union

Curtis B.

5/5

SB Community Federal Credit Union is a very good place to bank. They have friendly staff and have been easy to work with when needing a loan.

Charlene P.

5/5

Had a slight error at the bank today and I called and reached Sue from M.O. at the call center, she was super friendly, very helpful and a great conversation! Thank you so much for having someone like her on your team!

Libby

5/5

Great friendly staff, and always prompt! We actually bank through a different credit union; but due to distance, and convenince we choose to do majority of our atm, and bank deposits here! Thanks to them joining communities, and other credit union we can do this, thank you SO community Federal Credit Union!

Joshua E.

5/5

Honestly getting a loan was made very easy by the manager she was amazing. The bank was robbed a day before i finish my loan and the staff were amazing and how they held them self was very professional. Honestly for a small bank i very happy with how easy and friend the staff is and speacial thanks to karen the manager for everything you did for me even under stressful situations that were out of your control. Glad everyone was safe that day!
Cpl Elema
Usmc

Sara M.

5/5

I have been going to SB Community Credit Union for over 10 years. I would highly recommend them to anyone who wants to to business with them. It is a professional credit union that cares about you and the community.

Brett P.

5/5

The staff at SB is what impresed me the most I called on A boat loan one day signed received loan that evening. By the time I was picking up my new boat the current owner couldnt get it to run correctly. I Then had to return the loan and staff was still very swift and kind. Alot of work time goes into loans Im sure. Aanna was a pleasure to work with along with one other women I didnt get her name.

Eric M.

5/5

I like that SB Federal Credit Union is a local company. The whole staff knows me and knows my family. They are able to give me advice on all of my banking needs and answer my questions.

Debbie M.

1/5

Very unfriendly manager, never smiles always acts like she is doing you a favor by waiting on you. Never could get their ATM card to work. Finally closed account lots of credit unions no sense going to an unpleasant one