Monterey County Department of Child Support Services - Salinas, California

Overview of Monterey County Department of Child Support Services

The Monterey County Department of Child Support Services, located at 752 La Guardia St, Salinas, CA 93905, United States, is a vital social services organization catering to the needs of families in the area. Their primary role is to facilitate the enforcement and administration of child support orders, ensuring that children receive the necessary financial support from their parents. This department is easily accessible for those needing assistance, featuring a wheelchair-accessible car park and wheelchair-accessible entrance, making services available to everyone regardless of physical ability.

For those seeking more information, the department's phone number is 866-901-3212. They also have a comprehensive website (mcdcss.org) that provides detailed services offered, how to apply for assistance, and other important resources.

Considerations for Visitors

Visitors to the Monterey County Department of Child Support Services can expect a supportive environment, especially as evidenced by the reviews on Google My Business, where the organization has received 49 reviews with an average opinion rating of 3.3 out of 5. These reviews suggest a level of appreciation for the staff's dedication and assistance, even in challenging circumstances. For instance, one customer noted, "They still saw me even though I arrived 30 minutes before closing. The lady who saw me was very helpful," indicating a commitment to customer service and support beyond standard hours.

Specialties and Services

As a social services organization, the Monterey County Department of Child Support Services specializes in providing essential support systems for families. Their services likely encompass child support enforcement, mediation services for custody and visitation arrangements, and guidance for parents navigating legal and financial complexities related to their children's well-being.

Recommendations for Those Seeking Assistance

For anyone looking to reach out to the Monterey County Department of Child Support Services, it's recommended to start by visiting their website, mcdcss.org, for detailed information on the services they offer. This can help prepare individuals for their visit and clarify what documents or information they might need to bring along. Given the importance of child support in ensuring a child's financial security, timely and accurate communication with this department can make a significant difference.

Considering the positive feedback from past visitors, contacting the department directly through their phone number (866-901-3212) or exploring their online resources could be a reassuring first step. The department's commitment to accessibility, as shown by their facilities, ensures that assistance is available to all, reinforcing the idea that reaching out is a proactive and supportive step towards securing a brighter future for families.

👍 Reviews of Monterey County Department of Child Support Services

SILVIA

5/5

They still saw me even though I arrived 30 minutes before closing. The lady who saw me was very helpful.

Jay A.

1/5

Be careful with Kathy Aragon I went to her for help and ended up being screwed over and all she said was “well I helped you” horrible I don’t call for people to be fired but she needs to be demoted from her position and needs to be trained again

venita C. O.

1/5

They exposed your information... i gir exposed at my work through our medical portal with my information and all my coworkers got the message so disappointed and very unprofessional. They made me go through bad anxiety and stress... still going through it

Tricia A.

5/5

Even though I didn't get what I needed to get from it. The place looks really clean and it was very peaceful. Staff are very nice as well.

Kathlene P.

5/5

M.C.D.C.S.S. Is always on it. Whenever I send over an urgent request for documents to be completed Roxane Brower is always the first to the rescue. This team works hard to the core and deserves good treatment inside and out. Thank you always for your responding so quickly when I needed help for my tenants. GOD BLESS YOU!

Jay F.

2/5

Terrible. They say your case is almost complete then they go around and prolong it further and further. Next thing you know its almost a year and still NOTHING. not to mention nobody ever gets ahold of you or return calls/messages to let you know what is going on. It's better to just file yourself, get everything handled through court and THEN hand the case to them. Otherwise youd just wait and wait and wait

DelDelincuentes

2/5

One of the things I don't like is that they say they are open from 7am to 5pm but they always close 15 to 20 minutes before 5pm. What service is that. Why not just say they close at 4:40. Other places if they say they close at 5pm or 7pm they DO close at exactly 5pm or 7pm. Bad service on that one.

Shawn A.

1/5

If you can get lawyers or mediators to help you and your ex make agreements over visitation/custody, support, etc., you and your family should, and would be far better off.

Good luck getting your support from them or trying to go through them to enforce an out of state case! What a mess!

The Support collection unit, its staff, and policies result in far more harm than good for families that have to work with them. If you want to screw up your family and get the government involved in your family's lives for 18+ years, go with Child Support Services and become part of the system. Otherwise...

AVOID THIS PLACE LIKE THE PLAGUE!